This year’s Advisory Council meetings have concluded and Royal Resorts is please to announce that there will be no change in the member Club Service Fees for 2017. This is the third year running that they will stay the same at all the resorts.

Representatives of the Advisory Boards for The Royal Sands, The Royal Islander, The Royal Haciendas and The Royal Caribbean met with Resort Management and Finance Department representatives in October to review the operating costs during 2016 and the proposed resort budgets for 2017.

Royal Resorts is always looking for ways to improve the vacation experience of its members and guests by adding activities and services and amenities in the villas whenever possible. As a result of savings generated by a currency rate windfall caused by the fluctuation of the peso during 2016, it was able to incorporate a number of new features at the resorts that we hope members will enjoy.

Click here for details of the 2017 Club Service Fee (member log in required) for your resort and a list of improvements and new amenities to look forward too on your next visit to your home away from home.

The Advisory Council meeting reports and financial tables will be published in the Members Area of the Royal Resorts website (member log in required) in the weeks to come and in your annual magazine Royal Resorts Life which is published in December. A complimentary copy of the magazine will be waiting for you in your villa during your next visit and an online edition will also be available.

What does the Club Service Fee cover?

The annual maintenance fee or Club Service Fee that you pay for your interval covers the upkeep of your resort and the following services and activities:

  • Maintenance and replacement of furniture and appliances in the villas due to wear and tear
  • Landscaping and gardening
  • Utilities
  • 24-hour Front Desk
  • 24-hour security
  • Maid service (except Sundays and official Mexican holidays)
  • Floodlit tennis courts and use of tennis rackets
  • Sports desk and snorkeling gear, bicycles, sailboats and/or kayaks
  • Activities organized by the Social Activities Team
  • High-speed Wi-Fi
  • Professional resort management

Which Resort services and activities are not covered by the Club Service Fee?

Your Club Service Fee does not cover the restaurants and bars, shops, the tour desk, spa, gym or social events such as the Welcome Party and the Taco Party that are organized by the Sales and Marketing department. They are part of resort businesses or sales and marketing programs and have separate budgets:

Not included in your Club Service Fee

  • Concierge Desk and Service
  • Restaurants and bars
  • Spa and gym
  • Tour desk
  • The Royal Market
  • La Paloma Gift Shop
  • Events such as the Welcome Party, weekly Cocktail and Taco Party, which are activities organized and sponsored by the Sales and Marketing department

Member Club Service Fees do not pay for expenses relating to the REFINE All-Inclusive Package

The Club Service Fee that members pay does not cover costs associated with All-Inclusive guests staying at The Royal Sands, The Royal Cancun or The Royal Haciendas.

The REFINE All-Inclusive program has a separate operating budget and pays a resort fee of US$2.50 per All-Inclusive guest per day to Resort Operations for extra expenses generated by the program such as the evening turndown service and housekeeping service on Sundays, laundry (bathrobes, linens and towels) and the Kids Club. The resort also receives a Club Service Fee for the rental of each villa to cover the services included in the annual dues.