Here are some tips to save you time while planning your upcoming Cancun or Riviera Maya vacation at Royal Resorts. Whether it’s downloading the new Royal Resorts App to preregister or send a special request, booking your airport transfer stocking up your fridge or choosing tours, you can do it all online before you travel.

  • Download the Free Royal Resorts App

Start preparing for your next vacation by downloading the Royal Resorts App from the App Store. The helpful features will save you time on arrival, with no standing in line at the Front Desk during check in and check out.

You’ll be able to:

  • Send details of special requests such as cribs prior to arrival
  • Speed up your check in preregistering all your guests prior to arrival at your resort. No more waiting in line!
  • Track your account and keep tabs on the amount spent per card
  • Check orders and purchases the moment you sign for transactions at restaurants, bars and stores
  • Settle your bill by charging it to your credit card and the app will provide your check out slip
  • Report issues you noticed during your stay
  • Check past, current and future reservations

The Android version is coming soon


  • Book your Airport Transfer with Thomas More Travel

As part of your vacation planning go ahead and book your shared or private airport transfer to Royal Resorts and The Royal Haciendas with Thomas More Travel.


  • Use The Royal Market Online Shopping Service

Save yourself a trip to the supermarket on your first day in Cancun by using The Royal Market online grocery shopping service to order drinks, snacks, breakfast and sandwich fixings and much more.

It’s quick and convenient and you’ll find everything you need.


  • Extend your stay

Enjoy more vacation time in the Mexican Caribbean, visit to book additional nights at Royal Resorts or treat yourself with the REFINE All-Inclusive package, remember that members have a discounted rate.


  • Plan your vacation, book tours, water sports and cruises

Thomas More Travel offers an amazing collection of unforgettable travel experiences in the Mexican Caribbean and Yucatan. Options range from tours of the area’s famous archaeological sites to family parks, water sports, jungle adventures, ecotourism, cruises and more. Visit to see what’s available and start planning your sightseeing.