Presenting the new Friends & Family Referral Program

If you love telling your friends about Royal Resorts and all the wonderful times you have enjoyed in your home away from home over the years, we hope that you will join the brand new Friends and Family referral program and start reaping the…

Don’t be caught off guard in 2016 due to Week 0, check your Interval Calendar

As members you know that 2016 is a Week 0 year at Royal Resorts and the interval dates change accordingly. We would like to remind you to check the Weekly Interval Calendar on the Royal Resorts website: www.royalresorts.com/interval-calendar.asp…

Take Care of your Travel Needs with Signature Marketplace

    The brand new Signature Marketplace benefit gives Gold, Platinum and President’s Circle members even more flexibility to use their Fixed Weeks and Points (Elite Credits for President’s Circle members). Through Signature…

Using Points for stays at Grand Residences

If you have a Signature Club Platinum membership and are also a Grand Residences owner and therefore a President’s Circle member, you can use your Signature Points to reserve stays at Grand Residences, or vacation at other properties in the…

What’s New in the Signature Club?

Signature Flexibility Extended Deposit Windows Planning a big family get-together can be challenging as you try and match everyone’s busy schedule, sometimes you need flexibility and that’s what Signature Flexibility offers you. And now…

Striving for Excellence in Service

    In addition to an extensive training program, regular customer service courses during the year and department analysis of guest satisfaction survey results, Royal Resorts employees have a performance evaluation every three…

Enhancing your Vacation Experience

    Royal Resorts is always looking for ways to enhance your vacation experience and the feedback received from members and guests from channels such as the Advisory Councils, the guest satisfaction survey you complete after your…

Royal Pioneers

  Members look forward to seeing the same familiar faces on each visit and many of your Royal Resorts hosts have been with the company for 20 years or even longer. Indeed, you would be amazed to see how many employees reach the important…

The Royal Resorts Family

One of the oldest and most respected resort companies in Cancun, Royal Resorts has a workforce of 3,271 employees. For many members, the employees that greet you with a smile and “Bienvenida a casa,” every time you visit your home away from…

Earth Hour at Royal Resorts, March 28, 2014

On March 28 at 8:30 p.m. (local time), Royal Resorts is participating in the global Earth Hour campaign organized by WWF (World Wide Fund for Nature or World Wildlife Fund) to draw attention to the dire effects of climate change and the urgent…