We would like to inform you that as a result of negotiations with the Cancún Taxi Union and the Ministry of Transport and Communications, Royal Resorts has been asked to reduce the frequency of the inter-resort shuttle between The Royal Islander, The Royal Caribbean, The Royal Mayan, Captain’s Cove and The Royal Sands. As of September 5, 2010, departures will now be hourly from 8 a.m. to 8 p.m. with an additional late service at 10 p.m. Buses will leave The Royal Sands from 8:30 a.m. to 8:30 p.m. and at 10:30 p.m.
The Saturday shuttle service will be available from 5 to 8 p.m. between The Royal Islander, The Royal Mayan, The Royal Caribbean, Captain’s Cove and The Royal Sands and there will be a late bus at 10 p.m. Departure times from The Royal Sands are 5:30 to 8:30 p.m. and 10:30 p.m., respectively. Please note that there is no shuttle service to and from The Royal Cancun on Saturdays.
The new timetable will be posted on the notice boards in the resort motor lobbies.
The shuttle service between The Royal Cancun and The Royal Sands and vice versa will not be affected.
Failure to comply with this request could lead to our license to offer this service being revoked.
We appreciate your understanding and cooperation in this matter and apologize for any inconvenience that the changes may cause. Please don’t hesitate to contact us if you have questions or comments.