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Grand Residences by Royal Resorts is 4 Years Old

Grand Residences by Royal Resorts celebrates its fourth anniversary this December. Nestled on a breathtaking beach to the south of Puerto Morelos, our latest luxury resort continues to receive rave reviews for its magnificent and spacious suites, upscale amenities, gourmet cuisine, hallmark Leading Hotels of the World® service and the exceptional vacation experience it offers owners and guests.

Tops on Trip Advisor
Ever since it opened, Grand Residences by Royal Resorts has been ranked No. 1 in the Puerto Morelos area on Trip Advisor. It is also currently No. 7 in the Riviera Maya out of 392 hotels and No. 11 out of 953 hotels in the Yucatán Peninsula. And for the third year running, Trip Advisor members voted it into the Trip Advisor Traveler’s Choice Top 25 Hotels in Mexico in 2017, coming in at No. 2, and at No. 3 in the category of Top 25 Hotels in Mexico for Best Service 2017.

The resort also scores high marks in the Leading Hotels of the World® guest satisfaction resort surveys and is ranked No. 1 in Mexico and No. 16 in the world out of 373 LHW properties.

Luxury living
Inspired by classic Mexican hacienda architecture, the two, three and four-bedroom suites at Grand Residences by Royal Resorts are incredibly spacious and have everything needed for an unforgettable vacation and for enjoying life in paradise.

An ample living-dining area with sprawling comfy sofas for relaxation, tropical hardwood furniture, and a cutting edge home entertainment theater, opens out on to a private ocean view or beachfront terrace. Signature bedding, a pillow menu and the finest 1,000-thread linens in the bedrooms make them a sanctuary for sleep and relaxation. A rain shower, granite countertops with twin basins, a whirlpool tub and separate WC are features of the large en suite bathrooms. The gourmet kitchen is equipped with high-end appliances including a Sub Zero fridge, Nespresso machine and a wine cooler. A separate laundry room with a washer and dryer is a popular feature for longer family stays.

There are touches of luxury at every turn, including fresh flowers, Bulgari® bath products, Jacuzzi, high-speed Wi-Fi, huge LED HD TVs, Blue Ray DVD players and iPod stations. The guest bedrooms are Jr. suites with a kitchenette, terrace and their own independent entrance, making them ideal for guests or for rental and exchange purposes.

Offering spectacular views of the Caribbean, the extensive outdoor terrace has comfy deck furniture and is perfect for al fresco living. Some of the residences also have infinity plunge pools, private gardens or roof terraces with a larger pool and deck.

World-class hospitality and services
Time-honored hospitality, attention to every detail and extra touches of pampering, Grand Residences owners and guests enjoy an incomparable vacation experience. There are four pools, including an infinity pool with a swim up wet bar and pool concierges, a 24-hour fitness center, tennis courts, a spa, daily activities, a kids club and teens club.

Other services at Grand Residences by Royal Resorts include a gourmet food market, business center, beauty salon, airport transport, a private catering service and event and wedding coordination.

A team of Concierges is on hand to help owners and guests have a wonderful vacation, plan an exciting sightseeing itinerary for them, and book fishing, diving and snorkeling trips, yacht charters, golf tee times and tables at local restaurants.

Owners and guests enjoy extra touches of pampering and unique experiences during their stay at Grand Residences by Royal Resorts, such as traditional afternoon tea, a weekly sunset cruise, a manager’s cocktail, wine and tequila tastings, bike trips and cooking classes, among others.

Gourmet dining
Originally from France, award-winning Executive Chef Yann Cozic works his magic at the resort’s restaurants. El Faro Grill offers Mediterranean cuisine, International favorites and tempting theme night buffets during the week. Flor de Canela is a favorite for traditional Mexican dishes and Heaven Grill, the resort’s latest eatery, is a casual open-air dining spot offering the freshest seafood.

Boasting an extensive wine list and a sommelier to recommend the perfect pairing for every menu choice, El Faro Grill was included in the prestigious Wine Spectator list of top restaurants for 2017.

Book a luxury vacation at Grand Residences by Royal Resorts
Visit www.grandresidencesrivieracancun.com for rates and reservations at Grand Residences by Royal Resorts.

Learn more about Grand Residences
Arrange an appointment to visit Grand Residences by Royal Resorts during your next vacation and learn about the benefits of ownership.

 

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Royal Resorts is offering a unique, limited edition opportunity to commemorate 40 years of excellence in Quintana Roo. This memento will help you to remember the fun, relaxation and enjoyment of your experiences in Cancun and Riviera Maya. A beautiful aerial photo of your favorite resort with the Royal Resorts 40 Years logo is captured […]

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Cancun’s latest event venue, Gran Salon Hacienda Sisal opens

With its stylish and sophisticated new décor, Gran Salon Hacienda Sisal is the perfect setting for a society wedding in paradise, a graduation, engagement, birthday or theme party and for convention and corporate social events. Located next to Hacienda Sisal, one of Cancun’s top Mexican restaurants, and The Royal Sands in the Hotel Zone, Gran Salon Hacienda Sisal is Cancun’s latest event venue, hosting up to 320 guests in a theater set up or for a cocktail reception and 250 guests for a banquet.

Gran Salon Hacienda Sisal was completely renovated in the fall of 2017. Sporting light contemporary colors, chic new furnishings and seating on the ground floor and upper level, it is ideal for any celebration. There’s a stage for live music and entertainment, a dance floor, professional sound and lighting systems and a DJ is available on request.

From cocktails and canapés to formal sit down dinners, sumptuous buffets, mouthwatering desserts and petit fours, everything is possible for an event in Gran Salon Hacienda Sisal. There is a selection of set dinner and buffet menus to choose from for events, but if clients have something different in mind the Royal Resorts chefs will work with them to create a special menu.

Theme décor can range from the classic cool elegance of a Great Gatsby-style lounge to Hollywood sparkle, wedding pastels and flowers and table settings in vibrant Mexican and Caribbean colors.

Live entertainment options available on request for events at Gran Salon Hacienda Sisal include guitar, saxophone, violin and piano soloists, salsa, rock and jazz bands, mariachi serenades, DJs and dance shows.

See photos of the Gran Salon Hacienda Sisal launch cocktail

 

 

Book Gran Salon Hacienda Sisal for your big event
Are you thinking about getting married in Cancun, planning a big party during your vacation or a company event? For more information on Gran Salon Hacienda Sisal and event planning, contact specialevents@royalresorts.com

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COMMEMORATING 40 YEARS OF ROYAL RESORTS

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Give a Toy and Make a Child Smile, Royal Resorts Toy Drive 2017

Help the Royal Resorts Foundation spread some happiness this holiday season by participating in the Royal Resorts Toy Drive 2017. We are collecting gifts for disadvantaged children who attend the Huellas de Pan community kitchen in Cancun. With your support we can bring a smile to the faces of many little ones this year.

If you are currently staying at Royal Resorts or will be traveling to Cancun over the Christmas holidays you can help by giving a toy.

What can you donate?
• Barbie and similar dolls
• Superhero toys
• Cars
• Plastic balls
• Soft toys for tots
• Tea sets and other kitchen play sets
• Board games
• Children’s books (in Spanish)
• Coloring books, pencils, crayons and paints
• Craft making sets
• Candies

Please do not donate battery-operated toys, guns and war games

Toy collection boxes in the resort lobbies
Look for the decorated gift box in the lobby and leave your toys there. Final day for giving toys: January 4, 2018. Royal Resorts employees are also supporting the Royal Resorts Toy Drive 2017 and collecting toys for tots.

Where to buy toys
All the big supermarkets and chain stores in Downtown Cancun and Playa del Carmen have even larger toy departments for the season if you are not sure where to buy gifts. If you prefer to contribute to the Toy Drive by making a donation so that the Foundation can buy toys on your behalf, please contact the Duty Manager.

If you are not traveling to Cancun this season and would like to help, the Royal Resorts Foundation accepts donations of educational material, new toys and new and used clothing (children and adults) in good condition all year round. You can also donate online.

January 5 Children’s Party at Huellas de Pan
On January 5, Royal Resorts Foundation volunteers will be visiting the Huellas de Pan community center in Downtown Cancun to surprise children with the toys collected in the Royal Resorts Toy Drive 2017 and a party with traditional rosca de reyes cake, piñatas and other surprises. January 6, Dia de Reyes or Three Kings Day is the day that Mexican children traditionally receive gifts.

About Huellas de Pan
Huellas de Pan A.C. is a Cancun charity working to combat malnutrition among the poorest members of society. Through its community canteen it provides the nutritious meals that children need for healthy growth and better educational development. The Huellas de Pan community kitchen also serves meals to the elderly and anyone in need.

Through the Royal Resorts Foundation, Royal Resorts supports community and conservation projects in the Cancun area and the state of Quintana Roo. It provides study scholarships for children at the Mano Amiga School, sponsors cancer screening and treatment for women on a low income, physiotherapy for special needs children and provides emergency relief for employees in times of serious illness.

Royal Resorts Toy Drive 2017

 

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Ready for the 2018 Royal Resorts Foundation Race

On your marks, are you ready to compete in the 2018 Royal Resorts Foundation Race to help those in need? Join us on Sunday, February 18 (week 7) in Cancun for a fun event that the whole family will enjoy. Bring your friends and family to support a worthy cause.

Take part in the 5 or 10-kilometer race or a three kilometer walk and there’s a Fun Run for the kids too.

Race details
• The 2018 Royal Resorts Foundation Race takes place on February 18 at 7 a.m. Starting point: Captain’s Cove Restaurant to Westin Regina and back again.
• 5 or 10 kilometers
• 3-kilometer walk
•Age categories for men and women
Free (15-39 years) Master (40-49 years) Veteran (50 and over)
• Race Fee is $280 pesos per adult and $230 pesos per child and includes a souvenir t-shirt and finalist’s medal, race number, chip, water and an isotonic drink at the finish line
• Limit of 700 competitors, last day to register February 10, 2018
Prizes will be given to the first three places in each category in the 5 and 10 km races for men and women. The first three Royal Resorts employees to cross the finish in the 5 and 10 km races for men and women will also receive prizes.

Children’s Fun Run
Bring the kids! There is a race for them too!
• Children aged 4 to 7 years
500 meters
• Children aged 8 to 12 years
1 kilometer

If you are not going to be in Cancun in February you can still support the cause by making a donation to the Royal Resorts Foundation online at www.royalresortsfoundation.org or during your stay at Royal Resorts.

The 2018 Royal Resorts Foundation Race Cause
With the proceeds and donations from the 2018 race, the Royal Resorts Foundation will help build and equip a kitchen at the Don Bosco Youth Center. A Ciudad de la Alegria project, this community center gives vulnerable teenagers in marginalized neighborhoods on the outskirts of Cancun hope for the future.
The Don Bosco Center helps young people who have dropped out of school due to poverty, gang membership, domestic violence and other factors to continue with their education and learn English and computer skills. They also attend seminars and workshops on health and nutrition, values, self-esteem and social skills and can take part in sporting and cultural activities with volunteers. The kitchen will provide them with nutritious meals and give them a better start in life.

Register for the 2018 Royal Resorts Foundation Race today
Register online at www.royalresorts.com/foundation
Email: contact@royalresortsfoundation.org
Invite your friends and family to take part!

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Royal Resorts App for Members, Android coming soon

Great news, the Royal Resorts App will soon be available for Android and we will also be updating the iOS App (Version 1.2)! Exclusively for Royal Resorts members, the Royal Resorts Guest Services App has lots of useful features to save you time and help you make the most of your vacation in Cancun and the Riviera Maya.

Use the Royal Resorts App before your trip to
• Special requests, ask for cribs, high chairs or mobility aids and bathroom seats for the physically challenged
• Check previous, current and future reservations
• Preregister all your guests before arrival and save time at check in

During your vacation
• Book tables at your favorite Royal restaurants using the restaurant reservations tool
• See what’s on at your resort during the day by checking the activity tables for the Activity Center and Kids Club
• Keep tabs on orders and purchases during your stay
• Pay your bill securely with a credit card prior to check out
• Request your resort departure slip
• Report incidents and send suggestions to Guest Services
• Retrieve your Member PIN if you have forgotten it

DOWNLOAD THE ROYAL RESORTS APP BEFORE YOUR NEXT VACATION
The free Royal Resorts App is available from the App Store

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Seasonal December Treats at Royal Resorts Restaurants

If you are traveling to Cancun or the Riviera Maya for the Christmas and New Year holidays, you’ll discover plenty of mouthwatering festive fare in store for you at all the Royal Resorts restaurants. Our chefs are cooking up tempting surprises for Christmas Eve dinner, traditional Christmas Day buffets and New Year’s Eve gala parties.

Christmas
A delicious Christmas menu special will be available at El Conquistador at The Royal Islander on Christmas Eve and Christmas Day in addition to the a la carte menu.

Tuck into a traditional buffet on Christmas Day at La Veranda, La Palapa at The Royal Cancun, Tradewinds at The Royal Caribbean and La Palapa del Sol at The Royal Haciendas in the Riviera Maya. Roast turkey with all the trimmings takes pride of place in the hearty spread but there’s also glazed Virginia ham, roast beef and much more.

Los Murales at The Royal Haciendas and Hacienda Sisal and Captain’s Cove in Cancun are offering their a la carte menus on Christmas Eve and Christmas Day.

New Year’s Eve
Ring in the New Year at Royal Resorts with a sumptuous five-course special menu or a gala buffet. Here’s your guide to what’s on where this December 31 in Royal Resorts restaurants.

La Trattoria at The Royal Cancun, El Conquistador at The Royal Islander and Hacienda Sisal will be offering a New Year’s Eve Dinner and there will be gala buffets with music at La Veranda at The Royal Sands and La Palapa at The Royal Cancun.

Captain’s Cove restaurant will have a tempting buffet full of fresh seafood, a carving station for prime rib and roast pork, a salad bar and charcuterie and a variety of hot dishes and desserts. Pancho & Willy’s Bar next door will have music for dancing.

For members and guests staying at The Royal Haciendas, La Palapa del Sol is offering a New Year’s Eve Party with an “Under the Sea” theme. There will be a buffet and live music for dancing.

For more information and reservations for Christmas or New Year’s Eve at Royal Resorts restaurants check the guest notice boards and contact the Restaurant Reservations Center at ext. 165 or email restaurants@royalresorts.com to book your table.

Going gourmet at Grand Residences
If you are bound for Grand Residences by Royal Resorts® this holiday season the award-winning French chef Yann Cozic has gourmet treats in store for you and your family.

There will be sumptuous five-course dinners in El Faro Grill on Christmas Eve and New Year’s Eve, the latter with music for dancing, party favors and more. On New Year’s Day, guests will start 2018 in style with a delicious brunch. Reservations, contact the Grand Residences Concierges.

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New look for La Veranda and Sidelines Bar at The Royal Sands

After extensive fall renovations La Veranda restaurant and Sidelines Bar at The Royal Sands are both sporting a fresh new look.

La Veranda, our family-friendly International eatery, has a brighter, airy and more contemporary feel. Seating is a mix of independent tables and booths and the buffet area and Royal Express counter has been redesigned.

The décor and comfy seating at Sidelines Sports Bar gives it a more industrial look and much more ambiance. The kitchen has also been expanded for speedier preparation of tasty bar snacks.

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Royal Resorts is offering a unique, limited edition opportunity to commemorate 40 years of excellence in Quintana Roo. This memento will help you to remember the fun, relaxation and enjoyment of your experiences in Cancun and Riviera Maya. A beautiful aerial photo of your favorite resort with the Royal Resorts 40 Years logo is captured […]

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Tell the world about Royal Resorts

Wouldn’t you like to see your resort as No. 1 on Trip Advisor? You can help it reach the top spot by posting a review of your Royal Resorts vacation experience on Trip Advisor. Tell the world about your resort, the meals and activities you enjoyed and about the employees who looked after you during your stay.

You can include your review in the direct Trip Advisor link in the Royal Resorts guest satisfaction survey you receive via email a few days after your departure. Alternatively, you can visit www.tripadvisor.com to write your review.

You can also use the Guudjob app to post reviews of the employees that look after you during your stay. Download the app from the App Store or Google Play. Log on and search for the Royal Resorts logo and the person’s profile. Alternatively, visit www.guudjob.com to write your review.

Your feedback is greatly appreciated at Royal Resorts and helps us improve the vacation experience for all our members and guests. By analyzing the reviews members and guests post on Trip Advisor and Guudjob we can identify areas where there is room for improvement and extra training. Reviews that mention employees by name also provide additional information on job performance that is incorporated in regular evaluations for the internal employee recognition program.

Host of the month
Here are some of the latest Royal Resorts employees who have been named Host of the Month because their attention to detail, service and hospitality has earned them the biggest number of shout outs from happy members and guests. Congratulations to them!

Fernando Pedroza Breton (Restaurants & Bars at The Royal Sands) and Luis Ulin Candelero (Sports Desk at The Royal Caribbean)

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Remembering 30 Years, The Royal Caribbean Member Cocktail

The Royal Caribbean members are invited to attend a weekly Farewell Cocktail celebrating 30 years of The Royal Caribbean during their stay. The cocktail will be held every Thursday during 2017 and 2018 and is a chance to meet with fellow members and staff, catch up with all their news and share stories about past vacations.

Take a trip down memory lane as you reminisce about all the wonderful vacations you have enjoyed with family and friends in your resort home away from home over the years.

The first cocktail was held in Week 43 and was attended by many members, including The Royal Caribbean Advisory Council.

SEE THE WEEK 43 PHOTOS

Domestic drinks and canapés are served during the cocktail held in La Cabaña Bar at The Royal Caribbean, every Thursday afternoon. This event is exclusively for The Royal Caribbean members.

Watch the video

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Royal Resorts is offering a unique, limited edition opportunity to commemorate 40 years of excellence in Quintana Roo. This memento will help you to remember the fun, relaxation and enjoyment of your experiences in Cancun and Riviera Maya. A beautiful aerial photo of your favorite resort with the Royal Resorts 40 Years logo is captured […]

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Mission accomplished: Royal Resorts Foundation builds a home for Maclovio

We have some wonderful news to share with you. Don Maclovio Tec, his wife Carmen and son Reyes, our 2017 Royal Resorts Foundation Race beneficiaries are now living in their renovated home.

Construction has been completed and Don Maclovio’s home is now larger, safer, equipped to meet the family’s accessibility needs and much more comfortable. They have an additional bedroom, a bathroom and toilet and a proper kitchen with storage.

Once again, a big thank you to all our 2017 Royal Resorts Foundation Race competitors, volunteers and sponsors. Your support made it possible for us to improve the quality of life for Maclovio and his family.

Watch the video

Third Royal Resorts Foundation Race scheduled for February 18, 2018
Mark your calendars for the Third Royal Resorts Foundation Race in 2018. We now have a race date for next year’s race, Sunday, February 18 (week 7). We hope that you will sign up for the race or for the walk and join us in supporting another worthy community cause.

The cause selected for the 2018 race is to build a community kitchen at the Don Bosco Youth Center.

Don Bosco Youth Center is a Ciudad de la Alegria project that helps young people in marginalized neighborhoods on the outskirts of Cancun who are at risk due to poverty, domestic violence, gangs, and other factors. Many have dropped out of school and all too easily can be swept into a life of crime or addiction to drugs or alcohol.

The Don Bosco Center gives these vulnerable teenagers a chance for the future. Education is one of the keys to breaking out of the circle of poverty and violence and at the center they have the change to catch up with their classes, learn English and computer skills, take workshops and participate in sporting and cultural activities organized by volunteers.

A study by the TecMilenio University revealed high levels of malnourishment in the young people attending the Don Bosco Youth Center. Poor diet causes health problems, low concentration levels and poor academic performance. The addition of a kitchen at the center to provide nutritious meals would help these teenagers as they take steps towards a better life.

With your participation in the 2018 race, the Royal Resorts Foundation will donate money to build and equip the kitchen.

Register for the 2018 Royal Resorts Foundation Race today
Email contact@royalresortsfoundation.org
Invite your friends and family to take part!

Look out for more race details in the December edition of The Royal Reporter or visit www.royalresortsfoundation.org

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Royal Resorts is offering a unique, limited edition opportunity to commemorate 40 years of excellence in Quintana Roo. This memento will help you to remember the fun, relaxation and enjoyment of your experiences in Cancun and Riviera Maya. A beautiful aerial photo of your favorite resort with the Royal Resorts 40 Years logo is captured […]