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Grand Residences by Royal Resorts, Best of the Best in 2018

In January, we announced that Grand Residences by Royal Resorts had won TripAdvisor Travelers’ Choice 2018 awards honoring the best hotels in Mexico for the fourth year running. Members of the TripAdvisor online community voted Grand Residences into the TripAdvisor Travelers’ Choice 2018 Top 25 Hotels in Mexico, coming in at No. 4; it is No. 2 in the Top 25 Luxury Hotels in Mexico; No. 14 in the Top 25 Hotels in Mexico for Best Service and No. 18 in the Top 25 Hotels in Mexico for Families listing.

Grand Residences also made the TripAdvisor Travelers’ Choice 2018 World’s Top 25 Luxury Hotels listing at position No. 25.

Additionally, Caribbean Journal showcased Grand Residences by Royal Resorts as one of the Top Ten Caribbean Beach Resorts to visit in 2018. Calling our Leading Hotels of the World® affiliate resort “a true jewel,” the article mentions that at Grand Residences luxury goes beyond design and amenities and is a philosophy. https://www.caribjournal.com/2017/12/30/best-beach-resorts/

The accolades for Grand Residences by Royal Resorts don’t stop there, the travel website Trivago rates it as the fifth best 5-star hotel in Mexico in its listing of the country’s finest hotels in 2018.

Vacationing at Grand Residences
Have you stayed at Grand Residences by Royal Resorts, the latest and most luxurious beachfront resort in the Royal Resorts collection? Enjoy spacious suites with touches of elegance at every turn, gourmet dining, world-class service and a host of luxury refinements for an unforgettable vacation in paradise. The resort’s beachfront setting to the south of Puerto Morelos is spectacular and ideal for quality relaxation. And when you feel the urge to go exploring, there’s plenty to choose from. Cancun and Playa del Carmen are an easy 20-minute drive away and a world of natural and historical attractions awaits in the Riviera Maya and the Yucatan. The Concierges at Grand Residences will help you book snorkeling and diving trips in Puerto Morelos National Marine Park, fishing and yacht charters, zip lining fun and jungle adventures and a variety of day trips to the Riviera Maya’s famous parks, Mayan archaeological sites and colonial towns and biosphere reserves teeming with life.

Book today www.grandresidencesrivieracancun.com

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Ferry Accident in Playa del Carmen

Eighteen people were injured on Wednesday afternoon, February 21 after an explosion on board a ferry at the Playa del Carmen ferry terminal. Passengers were departing the Barcos del Caribe ferry from Cozumel when the explosion occurred. Emergency service responders and police were quickly on the scene and took control of the incident. The injured […]

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Sign up for the Third Royal Resorts Foundation Race, Feb 18

There’s still time to sign up for the Third Royal Resorts Foundation Race on Sunday, February 18 (week 7) in Cancun. Join us for a morning of exercise and fun in support of a worthy cause. All race proceeds will go to building and equipping a kitchen at the Don Bosco Community Project, a center that helps give disadvantaged and vulnerable young people a better future.

REGISTER FOR THE RACE ONLINE

Race details
• The Third Royal Resorts Foundation race takes place on February 18 at 7 a.m. Starting point: Captain’s Cove Restaurant to Westin Regina and back again.
• 3, 5 or 10 kilometers
• Age categories for men and women
Free (15-39 years) Master (40-49 years) Veteran (50 and over)
• Race Fee is $280 pesos per adult and $230 pesos per child and includes a souvenir t-shirt and finalist’s medal, race number, chip, water and an isotonic drink at the finish line
Prizes will be given to the first three places in each category in the 5 and 10 km races for men and women. The first three Royal Resorts employees to cross the finish in the 5 and 10 km races for men and women will also receive prizes.

Children’s Fun Run
Bring the kids! There is a race for them too!
• Children aged 4 to 7 years
500 meters
• Children aged 8 to 12 years
1 kilometer

Transport will be available for Royal Resorts members and guests staying at The Royal Haciendas in Playa del Carmen who would like to compete in the Third Royal Resorts Foundation Race.

If you are not going to be in Cancun in February you can still support the cause by making a donation to the Royal Resorts Foundation online at www.royalresortsfoundation.org or during your stay at Royal Resorts.

Our Race Cause
With the proceeds and donations from the 2018 race, the Royal Resorts Foundation will help build and equip a kitchen at the Don Bosco Youth Center. This Ciudad de la Alegria community center gives vulnerable teenagers in marginalized neighborhoods on the outskirts of Cancun hope for the future.

The Don Bosco Center lends a helping hand to young people who have dropped out of school due to poverty, gang membership, domestic violence and other factors. They continue their studies and learn English and computer skills. Seminars and workshops on health and nutrition, values and self-esteem also give them a boost of confidence and there are sporting and cultural activities too.

A study by the TecMilenio University in Cancun showed that many of the teenagers attending the Don Bosco Center are malnourished and that this is causing low concentration levels and poor academic performance. Building a kitchen will give them access to nutritious meals and better health.

WATCH THE VIDEO

Register for the Third Royal Resorts Foundation Race today
You can register online at www.royalresorts.com/foundation
Email: contact@royalresortsfoundation.org
Bring your friends and family!

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Happy 18th birthday to The Royal Sands

Celebrating 18 years of unforgettable vacation moments at The Royal Sands. It doesn’t seem so long ago that the resort opened in 2000 on Cancun’s finest beach. By 2001, it had 340 two-bedroom villas and to this day it is still the largest resort in the Royal Resorts collection.

The stretch of shoreline that The Royal Sands sits on is so beautiful that it was once the site of Casa Maya, the low-rise tropical house that was the Caribbean retreat for Mexican presidents.

With the welcoming, family-friendly ambiance that is a hallmark of all the Royal Resorts, The Royal Sands offers a variety of activities for a fun vacation. Three large pools, including an infinity pool and lap pool and a separate pool for children; a full-service spa and gym, tennis courts and a basketball court added in 2017 head the list. A small marina across the road offers sail boating on the lagoon. The activity center and kids clubs offer a packed program of daily activities for all ages and tour desk staff help plan day trips, park visits and water sports in the area. The resort store features a small cafe serving Starbucks coffee and the boutique and jewelry store are the first stops for souvenirs.

La Veranda Restaurant and Sidelines Sports Bar were renovated in the fall of 2017 and the contemporary decor and redesign of the bar are proving popular with members and guests. Char Hut pool bar is the spot for tasty snacks and shrimp tacos with a great view of the beach; Sand Dollar Gourmet Terrace offers a menu of sushi, ceviche and other seafood dishes and Hacienda Sisal is a favorite for Mexican cuisine.

The villas at The Royal Sands are being completely renovated as part of a phased program that is scheduled for completion by the end of 2019. To date, 163 villas already have their new furniture and soft furnishings in fresh colors and another 100 will be renovated this year (subject to occupancy).

Booking a stay at The Royal Sands
Looking for a family-friendly resort in Cancun? Visit www.royalreservations.com to book a stay at The Royal Sands.

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Plan a romantic dinner in Cancun, choose Royal Resorts

Love is in the air at Royal Resorts this month and there are plenty of tempting options on offer for a romantic dinner in Cancun this Valentine’s Day.

Enjoy a sublime special menu and soft guitar music in El Conquistador at The Royal Islander or Los Murales at The Royal Haciendas in the Riviera Maya. Choose the romantic lagoonside setting of Captain’s Cove for your Valentine’s Day meal; go with the special menu or order delicious fresh seafood a la carte. Dine by candlelight on the open-air terrace, truly waterfront dining at its best and the perfect place for a romantic dinner in Cancun.

Inspired by the grand old Mexican estate houses of yesteryear, Hacienda Sisal is another romantic spot for an unforgettable meal and there is a mouthwatering Valentine’s Day menu.

La Trattoria at The Royal Cancun has a February 14 themed menu full of Italian magic to celebrate love and you can also find tempting dishes at Tradewinds, The Royal Caribbean and Cayo Largo, The Royal Islander.

Members and guests staying at The Royal Sands have two fabulous Valentine’s Day options. La Veranda is offering a special menu for the evening in addition to a la carte and buffet choices. As an alternative, book your table for a memorable beach occasion, the White Sands Dinner.

White Sands Beach Dinner
Celebrate your love on Valentine’s Day with a candlelit dinner on the beach at The Royal Sands. The White Sands Dinner includes dinner, open bar (domestic drinks) and live music. Cost: US$330 per couple. The event starts at 6 p.m. and white attire is requested. Reservations required: +52 (998) 848-8245, email: specialevents@royalresorts.com
If you are looking for an idyllic spot for a romantic dinner in Cancun this is it.

Romantic Beach Dinners
Valentine’s Day is just the beginning, you can arrange a Romantic Beach Dinner to celebrate your love, an anniversary or birthday all year round at Royal Resorts. Dining on the shoreline listening to the sound of the waves and watching the moon rise into the star-studded heavens is a magical experience.

The evening includes a five-course dinner (options available), a bottle of wine, waiter service, a wooden arch with veils, candles and tiki torches. Cost: US$320 per couple. Prior reservations required, contact the Special Events department during your vacation to arrange your Romantic Beach Dinner or email specialevents@royalresorts.com

Book your table
Reservations are required for dinner at El Conquistador, Captain’s Cove, Hacienda Sisal, La Trattoria in Cancun, Los Murales at The Royal Haciendas, the White Sands Beach Dinner and for Romantic Beach Dinners.
Information and prices are subject to change without prior notice

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Valentine’s Day Pampering at The Royal Sands Spa

Staying at The Royal Sands in Cancun this February? The Royal Sands Spa is offering a Valentine’s Day special for Couples available all month. For her: enjoy a 60-minute facial and a 90-minute aromatherapy massage. For him: enjoy a 60-minute reflexology session and a 90-minute deep tissue massage. The 90-minute massages take place in the same suite and the couple also enjoys a private 20-minute dip in the Jacuzzi. Price: US$499.

This Valentine’s Day Couples special is only available at The Royal Sands Spa. Reservations at the resort with the Spa representatives. Information is subject to change.

Plan some Spa time on every Royal Resorts vacation. Choose your favorite massage from the collection, indulge with aromatherapy, a facial or a body treatment. The Royal Sands and The Royal Haciendas in the Riviera Maya both have full-service Spas. There are smaller Spa outlets at The Royal Caribbean and The Royal Cancun for massages, facials, manicures and pedicures and beach massages can be arranged at all the resorts. Visit https://www.royalresorts.com/guest-services-and-amenities/spa/ to check the collection of massages and therapies available at The Royal Sands and The Royal Haciendas Spa.

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Flowers for every occasion at the Royal Market

Say “I love you” with flowers this month. Whether you send a bouquet of pink roses for Valentine’s Day, a huge bunch of perfumed white lilies or an artistic arrangement of tropical blooms such as torch ginger, heliconias, sunflowers and bird of paradise in red, orange and yellow, flowers make the perfect gift for every occasion. Order them online in time for your Royal Resorts vacation using the convenient shopping service offered by the Royal Market or call in at the resort store during your stay to choose flowers from the catalog. Flowers and other gifts ordered are delivered to the suite or room to surprise the recipient.

Go one step further and add a bottle of wine or champagne, a fruit basket, chocolates or a celebration cake.

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Plan a Royal Resorts Wedding in Cancun or Riviera Maya

Are you or is someone in your family thinking about getting married in Cancun or the Riviera Maya, if so, then how about a Royal Resorts wedding? Plan a wedding in paradise with the Caribbean as a spectacular backdrop. Make the most important day in your lives a Royal Day and choose Royal Resorts as the setting for your wedding. We would love to be your hosts and help you create magical memories.

To the beach and beyond
Cancun and the Riviera Maya are two of the world’s most popular destination wedding locations. Imagine your marriage ceremony on the beach gazing into each other’s eyes and at the sparkling turquoise waters beyond, true paradise.

Yet although the beach is the most popular setting for a Royal Resorts wedding, there are many other enchanting locations to offer the bride and groom. They include the waterfront deck at Captain’s Cove Restaurant, secluded flower-filled gardens and beachfront terraces at the resorts and the elegance of Gran Salon Hacienda Sisal. From an intimate exchange of wedding vows on the beach to a grand society gathering with cocktails, dinner, dancing and more, there is a venue for every occasion.

Planning your wedding to perfection
Choose a wedding package from the Royal Resorts collection or tell the Special Events team about your perfect dream wedding. Whatever your choice, the team will work with you every step of the way. From selecting flowers and table décor to menus and music, they will take care of every little detail to make your wedding day unforgettable.

Receptions can range from a romantic beach dinner for the bride and groom to a cocktail party, a formal sit-down dinner or a sumptuous buffet for family and friends. Set group menus are available and the chef can also create special menus on request.

Other services available on request range from photos and video, live music, sound and lighting to arranging a stylist and spa time for the bride.

Just married at Royal Resorts in 2017
Three couples pledged their love at Royal Resorts in 2017, this is what they had to say about their Royal Resorts wedding day.

Laura & Conor L.
October 2017
“Our wedding day was absolutely beautiful and perfect. Karina is nothing but top notch and had everything ready for us. Our friends and family also very much enjoyed our day. Thank you, Karina, for giving us priceless memories to last a lifetime!”

Whitney & Chris K.
September 2017
“We started our planning a year ago, and Karina and Dulce nailed it. We couldn’t have asked for more a perfect wedding! Delicious food, beautiful ceremony, … a tent, gorgeous flowers and the most excellent photographers Cesar & Wilmer!”

Stephanie & Joshua M.
October 2017
“Big thanks to Special Events for giving us one of many surprises during our wedding reception. The fireworks display was icing on the cake. Stephanie and I can’t say enough of how great a job Karina and the team did putting things together”

Getting started on your Royal Resorts Wedding
Get started by visiting http://royalresorts.events to check the wedding packages collection and the additional services available. Contact specialevents@royalresorts.com when you are ready to start planning your celebration.

The Royal Resorts Special Events team also organizes vow renewal ceremonies, anniversary, engagement, birthday and graduation parties, reunions and other events.

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Start preparing for your Cancun vacation

Are you counting down the days on your calendar to your next Cancun vacation and the moment that you arrive at Royal Resorts and hear those magical words, “welcome home.” Start preparing for your trip now, here are some tips before you travel about online services that can save you time.

Download the Royal Resorts App
Use the Royal Resorts App to check your reservations, request cribs, high chairs and mobility aids and, best of all, preregister your guests so that you’ll save time at check in.

The Royal Resorts App has lots of features to help you during your Cancun vacation too. Book tables at Royal Resorts restaurants with the restaurant reservations tool. Consult the daily Activity Center and Kids Club programs of fitness classes, sports, games and craft sessions. Review your orders and purchases, make payments to your account and check out from your resort. You can also use it to report incidents and send suggestions to Guest Services.
The Royal Resorts App is Available for Android and iOS. Download today

Book your Airport Transfer with Thomas More Travel
Go ahead and pre-book your airport transfer with Thomas More Travel as part of your Cancun vacation planning. Save time at Cancun Airport and head straight for your resort. Use the link to the convenient airport transport reservation service http://www.thomasmoretravel.com/app/TransportationList.aspx

Thomas More Travel offers shared and private transport to the Royal Resorts in Cancun and The Royal Haciendas and will take you straight to your resort. As an added convenience, the charge is applied to your bill at check out.

Stock up your fridge using the Royal Market online ordering service
The last thing you want to do after a tiring flight is go shopping. Save yourself a trip to the supermarket on the first day of your Cancun vacation by using the Royal Market online ordering service to stock up the fridge in your Royal Resorts suite. With the Kitchen Starter Kit you can order snacks and drinks, breakfast staples and more before your trip and they will be waiting in your suite when you arrive. Click here to get started and select your groceries from the shopping list. http://www.royalresorts.com/app/cybermall/kitchen_stuffers.aspx

Book tours and water sports with Thomas More Travel
Visit the Thomas More Travel website at www.thomasmoretravel.com to look for tour and activity ideas for your next visit. From exploring Mayan archaeological sites and fun family days out at the Riviera Maya’s famous eco and adventure parks to diving, zip lining, catamaran cruises, bird watching and more, a world of experiences awaits you.
And if you want to go off the beaten track, how about planning a private trip? Thomas More Travel offers vans, drivers and guides for private trips and will help you plan the perfect day out or a longer excursion.

Indulge with the REFINE All-Inclusive package
Royal Resorts members, why not add a little bit more indulgence and relaxation to your stay at The Royal Cancun, The Royal Sands or The Royal Haciendas with the REFINE All-Inclusive package? You are entitled to a member discount, call 888-721-4422 to book before you travel or purchase it at the Front Desk upon arrival at these three resorts. Visit www.royalresorts.com/packages to see what is included, rates, the program rules and policies and a FAQ section.

Celebrating something special on your trip?
Do you have a birthday or an anniversary coming up during your trip, contact Special Events at specialevents@royalresorts.com to arrange a Romantic Beach Dinner or a Chef’s dinner on the terrace.

Get your Royal Resorts vacation off to a great start, book a Spa morning
Say good-bye to stress on your very first day at Royal Resorts with a relaxing massage or a luxury treatment at The Royal Sands or The Royal Haciendas Spa. Visit www.royalresorts.com/spa to see what’s available, download the brochures and send a reservation request. You can also email spa@royalresorts.com

Shop for beach books, make sure you have a good selection
Whether you are bringing paperbacks or your Kindle, make sure you are well stocked with beach books for your Cancun vacation.

Take care of the little details
Call your bank, credit card company and phone service provider to let them know you’ll be traveling. Check insurance coverage and take out a travel insurance policy.

You’ll soon be on your way to a fantastic Cancun vacation at Royal Resorts!

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Royal Resorts App now available for Android

Great news, the Royal Resorts App is now available for Android and iOS users will soon be able to download an updated version from the App store. The App has lots of useful features to save you time and help you make the most of your vacation.

No more check-in and check-out lines!

Use it before your trip to
• Make special requests, ask for cribs, high chairs or mobility aids
• Check past, current and future reservations
• Preregister guests and save time at check-in

During your vacation
• Book tables at your favorite Royal restaurants using the restaurant reservations tool NEW FEATURE
• Check the daily Activity Center and Kids Club programs to plan your vacation time NEW FEATURE
• Keep tabs on orders and vacation purchases
• Make payments to your account
• Check out from your resort
• Report incidents and send suggestions to Guest Services
• Retrieve your Member PIN if you have forgotten it

The free Royal Resorts App is available from the App Store and Google Play

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Grand Residences & Royal Resorts Best in Mexico TripAdvisor Travelers Choice 2018

Members of the TripAdvisor travel community have given a thumbs-up to Grand Residences and Royal Resorts by including them in the TripAdvisor Travelers Choice 2018 listings of the Top Hotels in Mexico.

Grand Residences has picked up four different Trip Advisor Travelers’ Choice 2018 accolades given to the best of the best in Mexico. This is the fourth year running that it has been included in the TripAdvisor Travelers’ Choice 2018 Top 25 Hotels in Mexico category.

• TripAdvisor Travelers Choice 2018 Top 25 Hotels in Mexico
Grand Residences Riviera Cancun is No. 4
• TripAdvisor Travelers Choice 2018 Top 25 Luxury Hotels in Mexico
Grand Residences Riviera Cancun is No. 2
• TripAdvisor Travelers Choice 2018 Top 25 Hotels in Mexico for Best Service
Grand Residences Riviera Cancun is No. 14
• TripAdvisor Travelers Choice 2018 Top 25 Hotels in Mexico for Families
Grand Residences Riviera Cancun is No. 18

Grand Residences in Top 25 Luxury Hotels in the World
There’s more exciting news, Grand Residences also appears in the TripAdvisor Travelers’ Choice 2018 World’s Top 25 Luxury Hotels listing at position No. 25.

Three Royal Resorts in the Top 25 Hotels in Mexico for Families
Three Royal Resorts also feature in the TripAdvisor Travelers’ Choice 2018 Top 25 Hotels in Mexico for Families list. The Royal Haciendas is rated No. 13, The Royal Sands No. 19 and The Royal Cancun No. 25.

Royal Resorts and Grand Residences are proud to be included in the TripAdvisor Travelers’ Choice 2018 listings showcasing Mexico’s Top Hotels. We strive for excellence in everything that we do and will continue to work to raise the bar on service and look for more ways to offer an exceptional vacation experience for our members and guests.

You can help your resort reach the top spot by posting a review of your Royal Resorts vacation experience on TripAdvisor. Visit www.tripadvisor.com or use the link in the online guest satisfaction survey you receive after your stay. Your feedback is very important to us.

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