Our team of chefs and managers are always looking for ways to offer new dining experiences for you to enjoy during your stay and improve service at our restaurants and bars. Here’s a look at the latest news.
More dining options for you to enjoy
From a Beach BBQ at The Royal Cancun to classic El Conquistador flavors on Thursday at Club Bistro, pizzas at Miamare, and new Italian and Mediterranean Nights at The Royal Haciendas, there are even more dining options for you to enjoy on your next trip.
Additionally, our chefs are now serving up themed dinner buffets every night in La Veranda restaurant at The Royal Sands. Try different flavors every night, with this lineup:
La Veranda dinner buffets
- Saturday Italian
- Sunday Caribbean
- Monday Mexican Origins
- Tuesday Asian
- Wednesday Mexican
- Thursday International
- Friday American
The new dinner buffets at La Veranda cost $695 pesos per adult, half price for children under the age of 12 (for members staying European Plan). They are included for members and guests with the All-inclusive package.
In the same location, Club Bistro is open during the week (except Tuesday and Saturday) in the evenings. Thursday is El Conquistador Night with a seven-course tasting menu, wine pairings and live music by Jorge Duran. Call Restaurant Reservations, ext. 165 for pricing and reservations.
The Veranda del Mar a la carte menu is also available during the week.
Fabulous flavors
Executive chef Juan Carlos Orozco and Executive sous chef Deyanira Gonzalez head up a talented team of chefs striving for excellence, keeping to high quality standards and developing new dishes that look spectacular and taste delicious. In addition to a la carte menus with all-time favorites and theme buffets in the resort restaurants and showstopper chef’s creations in the signature restaurants, Culinary Experiences by Royal Resorts always offers tempting treats for members and guests.
This monthly program is designed to offer even more dining options for your vacation enjoyment. They include tasty poolside lunch specials hot off the grill, the chef’s showcase dishes at specialty restaurants, signature cocktails and desserts. Start with breakfast pastries, cool off with the ice cream of the month and try traditional Mexican dishes and international favorites for lunch or dinner.
All the restaurants participate in the Culinary Experiences program, so wherever you dine at Royal Resorts you’ll enjoy even more delicious dining moments.
Entertainment
The Shows at Gran Salón Hacienda Sisal have had some changes this season. The live performance now comes with drinks and snacks such as nachos, popcorn, pretzels and more, followed by karaoke. The evening entertainment no longer includes a buffet. There is a cover charge of $300 pesos per adult which includes two drinks from the all-inclusive drinks menu, and snacks. Shows are included in the all-inclusive package.
Reservations are required, ext. 165.
Live music, karaoke, movies under the stars, shows, and even silent parties, the Food & Beverage Management team is working to offer members and guests more evening entertainment options at the resorts.
Training
Food & Beverage team members receive constant training in service and hospitality in addition to workshops that are specific to their particular area or related to an area of opportunity identified through analysis of the feedback received from guest surveys and online reviews. They also take classes to improve their English skills and there are always chances for team members to learn something new and broaden their knowledge.
The continued expansion of the Mexican Caribbean hotel industry and the opening of huge all-inclusive resorts in Costa Mujeres and the Riviera Maya, some with as many as 17 dining outlets, creates an insatiable demand for labor and rotation of personnel tends to be highest in the restaurant sector. The Royal Resorts training program, work environment, benefits and opportunities for professional growth help retain staff. The Food & Beverage department is also recruiting to fill vacancies. Furthermore, through the internal cross-training program, several team members from other areas of the company who decided that they would like to work in the restaurants have been able to transfer.
Technology
In an initiative to reduce wait times in the beach and pool bars, waiters will soon be using digital technology to place orders instead of having to walk to the bar or kitchen to leave them. This will save time and improve service and kitchen processes as staff will not be dealing with a rush of orders. Most importantly, it will help speed up the delivery of meals and drinks for members and guests in the beach and pool areas.
Testing has begun and the project should be up and running in six to eight weeks.
Familiar faces
Some members of the Food & Beverage team have been working at Royal Resorts for many years and are much-loved members of the family with a passion for serving our members. They include restaurant managers Pablo Chuc at The Royal Sands, Enrique Dzib at Gran Salón Hacienda Sisal and Luis Muñoz at The Royal Cancun who began their careers at The Royal Caribbean, The Royal Islander and Captain’s Cove before moving to The Royal Sands. Some of our waiters and bartenders have also forged lasting friendships with members over the years, remembering their favorite dishes, and are always ready to cook their steak tableside or prepare their favorite cocktail.
