This year’s Advisory Council meetings have concluded and Royal Resorts is please to announce that there will be no change in the member Club Service Fees for 2017. This is the third year running that they will stay the same at all the resorts.
Representatives of the Advisory Boards for The Royal Sands, The Royal Islander, The Royal Haciendas and The Royal Caribbean met with Resort Management and Finance Department representatives in October to review the operating costs during 2016 and the proposed resort budgets for 2017.
Royal Resorts is always looking for ways to improve the vacation experience of its members and guests by adding activities and services and amenities in the villas whenever possible. As a result of savings generated by a currency rate windfall caused by the fluctuation of the peso during 2016, it was able to incorporate a number of new features at the resorts that we hope members will enjoy.
The Advisory Council meeting reports and financial tables will be published in the Members Area of the Royal Resorts website (member log in required) www.royalresorts.com in the weeks to come and in your annual magazine Royal Resorts Life which is published in December. A complimentary copy of the magazine will be waiting for you in your villa during your next visit and an online edition will also be available.
What does the Club Service Fee cover?
The annual maintenance fee or Club Service Fee that you pay for your interval covers the upkeep of your resort and the following services and activities:
Maintenance and replacement of furniture and appliances in the villas due to wear and tear
Landscaping and gardening
24-hour Front Desk
Maid service (except Sundays and official Mexican holidays)
Floodlit tennis courts and use of tennis rackets
Sports desk and snorkeling gear, bicycles, sailboats and/or kayaks
Activities organized by the Social Activities Team
Professional resort management
Which Resort services and activities are not covered by the Club Service Fee?
Your Club Service Fee does not cover the restaurants and bars, shops, the tour desk, spa, gym or social events such as the Welcome Party and the Taco Party that are organized by the Sales and Marketing department. They are part of resort businesses or sales and marketing programs and have separate budgets:
Not included in your Club Service Fee
Concierge Desk and Service
Restaurants and bars
Spa and gym
The Royal Market
La Paloma Gift Shop
Events such as the Welcome Party, weekly Cocktail and Taco Party, which are activities organized and sponsored by the Sales and Marketing department
Member Club Service Fees do not pay for expenses relating to the REFINE All-Inclusive Package
The Club Service Fee that members pay does not cover costs associated with All-Inclusive guests staying at The Royal Sands, The Royal Cancun or The Royal Haciendas.
The REFINE All-Inclusive program has a separate operating budget and pays a resort fee of US$2.50 per All-Inclusive guest per day to Resort Operations for extra expenses generated by the program such as the evening turndown service and housekeeping service on Sundays, laundry (bathrobes, linens and towels) and the Kids Club. The resort also receives a Club Service Fee for the rental of each villa to cover the services included in the annual dues.
We have some exciting news for members at The Royal Haciendas; you can now use the supervised Kids Club at no extra charge. If you have children aged between four and 12 years take them along to enjoy the fun games and activities supervised by Kids Club staff while you enjoy some spa time or […]
The Royal Resorts Foundation supports the fight against cancer and partners with Cancun-based NGO Grupo Desafio de Quintana Roo, A.C. to help women on a low income get vital cancer screening and treatment. In October, Cancer Awareness Month, the Foundation donated more than $150,000 pesos to pay for cancer tests for 400 women. This was […]