We would like to share information from the Quintana Roo State Government about a new Visitor Tax or Tourism Use Fee which comes into effect on April 1, 2021. The fee will be charged to all international visitors to the Mexican Caribbean over the age of 15 and is approximately US$10 per person, depending on the exchange rate.

Visitors will be able to pay the fee before traveling to Cancun, Puerto Morelos, the Riviera Maya or other destinations in the Mexican Caribbean, upon arrival in the state or during their stay.  To facilitate online payments, the State Government Tax Office has developed the VISITAX system. When accessing this secure website, visitors will complete a form with the following information:

  • Number of people traveling
  • Name, age and passport number of each individual in the group
  • Departure date
  • Payment information

Families and groups will be able to pay for all members in one transaction providing that each person’s information is included on the VISITAX form. Separate receipts will be provided for each person.

As an alternative to using the VISITAX website, visitors will also be able to pay the tax in cash in airport terminals.

International travelers departing the state of Quintana Roo need to show a receipt of payment for the fee at airport checkpoints prior to boarding their flight.

Further updates will be published when we receive more information from the Quintana Roo State Government about this new visitor fee.


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