At Royal Resorts you have your own Concierge, who is on call to help you with restaurant, golf and tour reservations, activity and sightseeing information during your stay. It is the job of our Concierges to take care of everything so that you can relax and enjoy your vacation.
The Concierge department has been growing since 2015 and there are now separate teams to attend the needs of members and non-member guests at the resorts. You’ll also see Pool Concierges on duty on the pool deck and in the resort lobbies.
Your Personal Concierge will greet you on the day that you arrive and will have your invitations to exclusive Member events during the week such as the Welcome Party and Taco Party.
Call ext. 172 whenever you need to talk to your Concierge.
Sea turtle season in Cancun and Riviera Maya begins in May Sea turtle nesting season begins in May in Cancun and the Riviera Maya. All along the Mexican Caribbean shoreline, the Riviera Maya, Isla Mujeres, Contoy, Holbox, Cozumel, Sian Ka’an and the beaches of southern Quintana Roo, female green, loggerhead and hawksbill turtles, and the occasional giant leatherback turtle, come ashore […]
As part of the Resort Improvements program for 2016, all buildings in phase II (facades and terraces) at The Royal Haciendas are being painted and work started in week 18. Work will take place from Monday to Saturday, 10 a.m. to 5 p.m. and all buildings are scheduled for completion by week 38, weather permitting. We appreciate […]