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Preparing for your trip

Are you counting the days until your first glimpse of Cancun and the Caribbean? Here are some things you can take care of before you travel for a smooth arrival and contactless check-in.

  • Download the Royal Resorts App

    Available from the App Store and Google Play, the Royal Resorts App has contactless options for check-in and checkout. You can also use it to send special requests, check activity programs, restaurant information and more.

  • Book your airport transfer with Thomas More Travel

    Thomas More Travel is offering a new private service for 1 to 3 passengers in addition to its regular private and shared transportation services.
    As part of its commitment to your safety, Thomas More Travel has introduced additional hygiene and sanitation protocols. All staff and drivers wear face masks and follow social distancing rules. Vans are cleaned and disinfected before and after each use and luggage is sprayed before being loaded into the vehicle. There is hand sanitizer on board for passenger use.

  • Use the online Royal Market shopping service

    Stock up your fridge before you travel by using the convenient Royal Market online shopping service. Your purchases will be delivered to your villa.

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