The Royal Sands & Grand Residences make Trip Advisor Top 25 Family Hotels in Mexico listing
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The Royal Sands & Grand Residences make Trip Advisor Top 25 Family Hotels in Mexico listing

TripAdvisor members have rated The Royal Sands and Grand Residences as two of the Travelers’ Choice Top 25 Hotels for Families in Mexico in 2016.

The Royal Sands was rated No. 23 and Grand Residences No. 25.

Earlier this year, Grand Residences featured in two other Trip Advisor Travelers’ Choice 2016 lists: No. 16 in the Top 25 Hotels in Mexico and No. 9 in the Top 25 Hotels in Mexico for Best Service.

Grand Residences Location

Nested within the newest destination in the Mexican Caribbean, this is an All-Luxury resort that will delight your senses in ways you’ve only dreamed before.

Be amazed with the beauty of a secluded area where you can enjoy the sound of the ocean with no hassle and no hurries at all.

Take a moment and forget about everything while enjoying a delicious massage with a direct view of the Caribbean Sea.

Delight yourself with a wonderful dining experience in Flor de Canela or El Faro restaurants by the hand of international chef Yann Cozic.

Pull the plug and get ready for a vacation you and your family will remember for a lifetime.

The Royal Sands Location

Wondering how to get to The Royal Sands? Follow the road strip in hotel zone and you will find it just next to the most luxurious shopping mall in the Mexican Caribbean: Luxury Avenue.

Come to The Royal Sands and enjoy an all-inclusive vacation like you have never heard before!

Stay at one resort while you enjoy the facilities and amenities of other 4 Resorts.

Restaurants on the site are just the tip of the iceberg since your stay at this resort will open the door for several different restaurants in different locations for an scenery variety during your vacation:

  • El Conquistador international cuisine at The Royal Islander is aimed to be the best restaurant in Cancun,
  • enjoy La Trattoria’s Italian cuisine in The Royal Cancun and then take a walk in the beach with a wonderful view of Isla Mujeres at dusk or
  • try a Lagoon View sunset experience accompanied with the seafood specialties only Captain’s Cove can offer.

Are you looking for something more? Visit our Discover Royal Resorts section where you can learn about all of our resorts and the different options available for you and your family.

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Improving Service

Our commitment to enhancing your vacation experience and the service you receive from employees is ongoing and we are always looking for ways to reinforce training. Staff attend receive specialized training, attend workshops and customer service sessions during the year. They take English classes to boost their language skills and are evaluated regularly, discussing areas […]

Tell the World about your Vacation on Trip Advisor

If one of your Royal Resorts hosts made your day during a recent visit, why not mention them in a review on Trip Advisor? Share your vacation experiences with the world www.royalresorts.reviews

Gluten free and Vegetarian Menu now Available in all the Royal restaurants
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Gluten-free and Vegetarian Menu now Available

In response to feedback received in recent years, the Restaurant Division has created a menu for members and guests who are vegetarians or who stick to a gluten-free diet.

The new menu is now available in all the Royal restaurants. Request it from your waiter. Dishes include a selection of appetizers, salads and soups and dishes such as eggplant stuffed with ratatouille, gluten-free pasta, teppanyaki and vegetarian fajitas, among others.

If you or someone in your family has a food allergy, you can email restaurants@royalresorts.com with your stay dates, the name of your resort and details of the food allergy and the information will be sent to the restaurant management team and the chefs.

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Improving Service

Our commitment to enhancing your vacation experience and the service you receive from employees is ongoing and we are always looking for ways to reinforce training. Staff attend receive specialized training, attend workshops and customer service sessions during the year. They take English classes to boost their language skills and are evaluated regularly, discussing areas […]

Tell the World about your Vacation on Trip Advisor

If one of your Royal Resorts hosts made your day during a recent visit, why not mention them in a review on Trip Advisor? Share your vacation experiences with the world www.royalresorts.reviews

Princess Caroline Murat
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Classical Piano Recital by Princess Caroline Murat at Hacienda Sisal

On April 14, The Gran Salon de Hacienda Sisal played host to an evening of classical piano music performed by acclaimed pianist Princess Caroline Murat.

The audience enjoyed a program of Chopin, Debussy and Liszt at this charity event for the Royal Resorts Foundation, which was organized by longtime Royal Resorts members Milton and Beverly Shlapak.

The Royal Resorts Foundation supports community causes such as children’s education and vital cancer screening and treatment for low-income patients.

Related post

Improving Service

Our commitment to enhancing your vacation experience and the service you receive from employees is ongoing and we are always looking for ways to reinforce training. Staff attend receive specialized training, attend workshops and customer service sessions during the year. They take English classes to boost their language skills and are evaluated regularly, discussing areas […]

Tell the World about your Vacation on Trip Advisor

If one of your Royal Resorts hosts made your day during a recent visit, why not mention them in a review on Trip Advisor? Share your vacation experiences with the world www.royalresorts.reviews

Is your US Passport up for Renewal, Delays possible in 2016
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Is your US Passport up for Renewal, Delays possible in 2016

If you are a US citizen and your passport is due to expire this year please be aware that the US State Department is warning of delays for the issue of replacement passports.

In 2006, passports became mandatory for U.S. citizens traveling between the United States and Canada, Mexico and the Caribbean. As passports are valid for ten years, the U.S. State Department foresees a significant increase in passport applications and renewal requests this year and is advising that they may take more than 16 weeks to process. More than 17 million Americans are expected to apply for or renew passports in 2016, three million more than last year. 

Passports must be valid for up to six months at time of arrival to your travel destination. If your passport is due to expire that year, please take this into consideration and apply for it earlier than you had planned to. For passport and visa information contact the Travel Advisory Section of the U.S. State Department at (202) 647-5225 or visit the State Department website at http://www.state.gov/travel.

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Improving Service

Our commitment to enhancing your vacation experience and the service you receive from employees is ongoing and we are always looking for ways to reinforce training. Staff attend receive specialized training, attend workshops and customer service sessions during the year. They take English classes to boost their language skills and are evaluated regularly, discussing areas […]

Tell the World about your Vacation on Trip Advisor

If one of your Royal Resorts hosts made your day during a recent visit, why not mention them in a review on Trip Advisor? Share your vacation experiences with the world www.royalresorts.reviews

Royal Resorts interval calendar
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Don’t forget to check your Calendar in 2016

Don’t be caught off guard and arrive early for your vacation this year, remember that 2016 is a week 0 year. Check the Weekly Interval Calendar on the Royal Resorts website: http://www.royalresorts.com/interval-calendar.asp or refer to your contract or Club Service Fee statement.

Do not use the date schedules published in the 2016 editions of the RCI and Interval International directories as they vary and will not be accurate for Royal Resorts weeks.

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Improving Service

Our commitment to enhancing your vacation experience and the service you receive from employees is ongoing and we are always looking for ways to reinforce training. Staff attend receive specialized training, attend workshops and customer service sessions during the year. They take English classes to boost their language skills and are evaluated regularly, discussing areas […]

Tell the World about your Vacation on Trip Advisor

If one of your Royal Resorts hosts made your day during a recent visit, why not mention them in a review on Trip Advisor? Share your vacation experiences with the world www.royalresorts.reviews

Xenses Park to Open in the Summer of 2016
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Xenses Park to Open in the Summer of 2016

The Experiencias Xcaret group is opening another park this June. Built with an investment of US$25.5 million, Xenses is the group’s sixth park in the Mexican Caribbean and it promises all the creativity that is a Xcaret hallmark.

What you see is what you don’t in Xenses. It seeks to awaken your senses, playing with illusions and sensations. A half-day experience that is fun and magical, Xenses will challenge your perception of the world around you. There are two circuits with 17 different attractions that take you into a fantastic realm where nothing is as it seems.

With names like the Pinwheel, Way of Dwarfs and Giants, Xensatorium, Xitrico Garden, Flutterfly and Sludgerie, the experiences take place on the ground, underground, in the air and water and will bring visitors into contact with nature.

If you are due to visit Grand Residences in the summer, Xenses is another option for a fun day out in the Riviera Maya with the family.

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Improving Service

Our commitment to enhancing your vacation experience and the service you receive from employees is ongoing and we are always looking for ways to reinforce training. Staff attend receive specialized training, attend workshops and customer service sessions during the year. They take English classes to boost their language skills and are evaluated regularly, discussing areas […]

Tell the World about your Vacation on Trip Advisor

If one of your Royal Resorts hosts made your day during a recent visit, why not mention them in a review on Trip Advisor? Share your vacation experiences with the world www.royalresorts.reviews

Interval Servicing Co. introduces new Easy CSF service
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Interval Servicing Co. introduces new Easy CSF service

For the convenience of Royal Resorts members, Interval Servicing Co. (ISCO) is offering a new online escrow service called Easy CSF that will enable you to make deposits towards your annual Club Service Fee.

Using the new Escrow Service will help you plan your payments during the year and take the strain off your finances instead of having to pay one lump sum. It is quick and easy to use. Enrollment in the program is free and you decide how much you would like to deposit in each installment and the frequency of the deposits. A US$2 non-refundable service fee is charged for each escrow deposit.

It’s your choice and you have control over the amount you deposit and the timing. If you would like to make a change, put the deposits on hold or even cancel the agreement you may do so, providing the request is made no later than 30 days prior to your billing date for the Club Service Fee.

In the event that you cancel the Escrow Service, you will receive a refund for all the deposits you have already made, with the exception of the non-refundable service fee charged for each deposit.

If the escrow deposits you make exceed your annual Club Service Fee, Interval Servicing Co. will pay the membership company the corresponding amount to cover the Club Service Fee bill and refund the difference to you through the bank account used to process the payments.

Only deposits via ACH (Automated Clearing House) are eligible for the escrow service. They must be processed through a US bank account. ACH transactions are automatic charges deducted from your checking or savings account.

You must be a member in good standing and current with all your financial obligations to the resort in order to enroll and use the Interval Servicing Escrow Service.

The escrow service is only available to members residing in the United States and who have a US bank account.

If you own multiple weeks and would like to use the Escrow Service you must enter into one agreement per membership.

This new service is for members with weeks at Royal Resorts in Cancún and the Riviera Maya, Mexico; it is not available for the Resorts on St. Maarten, Curaçao and Aruba at this time.

Enroll today!

Visit www.intervalservicing.com/EasyCSF for more information

or call 1-800-930-5050 US/Canada

01-800-099-0486 Mexico

954-485-5400 All Other Countries

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The Royal Family

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Send your Friends and Family an Exclusive Offer

We want to welcome new members like you to Royal Resorts and we have an exclusive Friends and Family vacation offer that you can send to your friends and family so that they can discover the magic of a Royal Resorts vacation for themselves at The Royal Cancun or The Royal Haciendas. You can email […]

First Royal Resorts Foundation Charity Race
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400 Athletes Run for Dani in the First Royal Resorts Foundation Charity Race

Four hundred Royal Resorts members, staff and local athletes took part in the First Royal Resorts Foundation Race for charity on February 21. They ran to help Dani, a courageous little boy from the village of Leona Vicario who has brittle bone disease (Osteogenesis Imperfecta).

The Royal Resorts Foundation has teamed up with Cancun-based NGO Érase Una Vez Un Hogar, A.C., to help five-year-old Dani, whose bones are so brittle that he has already suffered 14 fractures in his short life. The goal is to build a home for Dani that will be a safe and happy environment for him to grow up in, and to help provide the bone mass studies and medical treatment he needs. The race was organized to raise money for this worthy cause.

Click here to see photos of the race and a video.

For more information on Dani, the Foundation and how you can donate to our causes visit www.royalresortsfoundation.org

 

 

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The feeling of belonging to one big family, the Royal Family, is one of the things many members say that they love most about their home away from home. You have had many unforgettable vacation moments here with family over the years and have you ever stopped to think how many people back home you […]

Send your Friends and Family an Exclusive Offer

We want to welcome new members like you to Royal Resorts and we have an exclusive Friends and Family vacation offer that you can send to your friends and family so that they can discover the magic of a Royal Resorts vacation for themselves at The Royal Cancun or The Royal Haciendas. You can email […]

Grand Residences Riviera Cancun Puerto Morelos, Mexico in Trip Advisor Mexico’s Top Hotels list
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Grand Residences in Trip Advisor Mexico’s Top Hotels list

For the second year running Grand Residences has made the Trip Advisor Traveler’s Choice Top 25 Hotels in Mexico 2016 listing, coming in at No. 16. In a new category of Top 25 Hotels in Mexico for Best Service 2016, our Puerto Morelos resort is at No. 9.

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The feeling of belonging to one big family, the Royal Family, is one of the things many members say that they love most about their home away from home. You have had many unforgettable vacation moments here with family over the years and have you ever stopped to think how many people back home you […]

Send your Friends and Family an Exclusive Offer

We want to welcome new members like you to Royal Resorts and we have an exclusive Friends and Family vacation offer that you can send to your friends and family so that they can discover the magic of a Royal Resorts vacation for themselves at The Royal Cancun or The Royal Haciendas. You can email […]

Grand Residences by Royal Resorts Phase 2 Construction
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Grand Residences Phase 2 Construction

The construction of Phase 2 residences units at Grand Residences is underway as you can see from the latest photos taken on site. The pace is picking up and work will be completed on November 1, 2016. This means that Phase 2 units will be ready for occupancy after this date.

Our objective continues to be the completion of the entire resort, including Phase 3 and 4, and the expansion of existing facilities and services such as the Spa, by December 2017.

 

 

 

 

 

 

 

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The Royal Family

The feeling of belonging to one big family, the Royal Family, is one of the things many members say that they love most about their home away from home. You have had many unforgettable vacation moments here with family over the years and have you ever stopped to think how many people back home you […]

Send your Friends and Family an Exclusive Offer

We want to welcome new members like you to Royal Resorts and we have an exclusive Friends and Family vacation offer that you can send to your friends and family so that they can discover the magic of a Royal Resorts vacation for themselves at The Royal Cancun or The Royal Haciendas. You can email […]