{"id":53555,"date":"2021-09-29T00:00:00","date_gmt":"2021-09-29T00:00:00","guid":{"rendered":"https:\/\/royalresorts.com\/blog\/beware-of-suspicious-offers-from-online-companies-3\/"},"modified":"2021-11-16T06:06:37","modified_gmt":"2021-11-16T06:06:37","slug":"beware-of-suspicious-offers-from-online-companies-3","status":"publish","type":"post","link":"https:\/\/www.royalresorts.com\/blog\/october-2021\/beware-of-suspicious-offers-from-online-companies-3\/","title":{"rendered":"Beware of suspicious offers from online companies"},"content":{"rendered":"<div class='flex_column av-12o0e7s-b18c1c4441c0600072a451cad070542e av_one_full  avia-builder-el-0  avia-builder-el-no-sibling  first flex_column_div '   ><p><div  class='hr av-jueymw-d7ae603694138b6f2caf6d090347b004 hr-default  avia-builder-el-1  el_before_av_heading  avia-builder-el-first  '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ku635uyg-1fa2dbbdd96c266f32ef8a30c1ac8264\">\n#top .av-special-heading.av-ku635uyg-1fa2dbbdd96c266f32ef8a30c1ac8264{\npadding-bottom:10px;\ncolor:#f76b46;\n}\n.av-special-heading.av-ku635uyg-1fa2dbbdd96c266f32ef8a30c1ac8264 .special-heading-inner-border{\nborder-color:#f76b46;\n}\n<\/style>\n<div  class='av-special-heading av-ku635uyg-1fa2dbbdd96c266f32ef8a30c1ac8264 av-special-heading-h1 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-2  el_after_av_hr  el_before_av_textblock  '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Beware of suspicious offers from online companies<\/h1><div class='special-heading-border'><div class='special-heading-inner-border'><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock  '   itemprop=\"text\" ><p>It is Royal Resorts policy to alert members of scams attempted by companies or individuals operating online. We would like to thank members who have contacted us to share their experiences.<\/p>\n<p>The latest reports are of suspicious phone calls and offers made by representatives of DGI Title in Atlanta, Hollywood Management Inc. in Los Angeles, Timeshare Broker Services and The Realtors and by agents called Christopher Adams and Jason Luria.<\/p>\n<p>Another member recently contacted us after receiving a call from someone claiming to represent Royal Resorts and offering to buy her units. We would like to make our members aware that this is a scam. Royal Resorts is not offering to buy back units and anyone who may contact you with such a proposal is operating under false pretenses and is not associated with the company in any way.<\/p>\n<p>Other members were contacted by someone claiming to be an agent or attorney representing the Mexican Government Tax Office and wanting to confirm personal information.<\/p>\n<p>We urge you to take no action if you receive such calls. The Mexican government does not call Mexican citizens or foreigners in this manner.<\/p>\n<p>Several months ago, we reported a similar case of phone calls from a woman identifying herself as a federal prosecutor in Mexico City. This person claimed to be investigating a case against Royal Resorts, but her questions were suspicious and indicative of a possible scam. Again, a federal prosecutor would not operate in this way.<\/p>\n<p>Sometimes criminals will falsify documents or scan logos to make the letters and forms they use in their scam attempts look official. Be vigilant if you receive emails purportedly from the Mexican government with such documents. Genuine emails sent by Mexican government offices all have addresses that include .gob.mx, for example: the official email addresses for the Servicio de Administraci\u00f3m Tributaria (SAT) or Tax Office are: sat.gob.mx or gob.mx\/sat<br \/>\nFor more information on types of domain names used in Mexico and international terminology and what to look out for when you receive an email from an unfamiliar address, scroll down.<\/p>\n<h3>Recent reports of suspicious online activity<\/h3>\n<p>Other recent reports of emails and dubious phone calls mention companies called Hollywood Management Inc. Real Estate, Hollywood Investments Company, 118 International Realty, Commodity Consultants International LTD and Blue Marlin Realty or Blue Marlin Realtors operating out of Chicago. The name of the Qingjan Realty Group Pte Ltd and of a broker called Victor Santiago appears in the documents that the member received from the latter company.<\/p>\n<p>In June 2020, several members reported receiving unsolicited calls and emails about title changes from an individual called Marco Deleon operating out of Las Vegas and a company called Administraci\u00f3n Hotelera Corporativa Columbus SA de CA. This individual claimed to represent CIT but is not associated with Royal Resorts, CIT or Interval Servicing in any way.<\/p>\n<p>Also in 2020, several members contacted us about calls from a marketing company agent operating out of Cancun who offered them special stay rates at The Royal Sands and The Royal Caribbean. This is not a Royal Resorts promotion and neither the company nor its agent has any business relationship with us. The fact that this individual mentioned The Royal Caribbean, which is closed and currently under renovation, should be a warning sign not to proceed.<\/p>\n<p>In summary, Members have reported suspicious calls and emails from all of these companies:<\/p>\n<p>\u2022 DGI Title<br \/>\n\u2022 Hollywood Management Inc.<br \/>\n\u2022 Timeshare Broker Services<br \/>\n\u2022 The Realtors<br \/>\n\u2022 Lewis &amp; Associates Realty<br \/>\n\u2022 1st Real Estate Professionals<br \/>\n\u2022 091 Title Services Inc.<br \/>\n\u2022 Travelers Options Management<br \/>\n\u2022 Hollywood Management Inc. Real Estate<br \/>\n\u2022 Hollywood Investments Company<br \/>\n\u2022 Commodity Consultants International LTD<br \/>\n\u2022 118 International Realty<br \/>\n\u2022 Zinn Enterprises<br \/>\n\u2022 Blue Marlin Realty or Blue Marlin Realtors<br \/>\n\u2022 Administraci\u00f3n Hotelera Corporativa Columbus SA de CV<br \/>\n\u2022 Network Realty<br \/>\n\u2022 Network Real Estate<br \/>\n\u2022 Atlantic Realty<br \/>\n\u2022 New York Escrow Services<br \/>\n\u2022 Black Diamond<br \/>\n\u2022 Realty Alliance<br \/>\n\u2022 The Brokerage Group<br \/>\n\u2022 123propertyserviceslic<br \/>\n\u2022 Realty Consultants<br \/>\n\u2022 Safran Group<br \/>\n\u2022 Zicasso<\/p>\n<p>Hollywood Management Inc. operates out of California, Zinn Enterprises operates out of Alaska; Atlantic Realty and Realty Alliance operate out of Boston. The Brokerage Group, Network Real Estate, Black Diamond Group and New York Escrow Services have New York addresses. Zicasso is a Mexican firm supposedly with a parent company in Mountain View, California.<\/p>\n<p>Royal Resorts has no business relationship with any of the aforementioned companies or their representatives. The Legal department has contacted them with a cease and desist notice.<\/p>\n<p>We recommend that you do not engage with these companies or their representatives. Do not submit the membership information requested, and above all, never send money if they mention a processing fee.<\/p>\n<p>When such companies contact you via email or phone to offer unsolicited broker, resale, title change, exchange or rental services and ask for cash in advance to cover \u201cadministrative fees\u201d, \u201cprocessing fees,\u201d \u201ccommissions\u201d, \u201cguarantees\u201d or \u201cdeposits\u201d it is generally a good indication that they may not be genuine and if you pay it is very possible that you will not hear from them again.<\/p>\n<h3>Protecting your personal information<\/h3>\n<p>Royal Resorts has a rigorous privacy policy and is in full compliance with privacy laws. Our members\u2019 personal information is confidential and we do everything possible to protect it. We do not sell and have never sold personal information to third parties.<\/p>\n<p>Always follow these steps if you receive a suspicious email or phone call:<\/p>\n<p>\u2022 Check the source of the email if the company or individual claims to be associated with Royal Resorts. All Royal Resorts communications are sent from an official royalresorts.com email address, if this is not the case, then the email is not from Royal Resorts.<br \/>\n\u2022 Disregard the email or phone call if money is requested in advance for resale or other timeshare-related services.<br \/>\n\u2022 Do not supply personal data or the contact details of friends if referrals are requested.<br \/>\n\u2022 Do an online background check on the company to see if it is legitimate.<br \/>\n\u2022 Ask Royal Resorts if you are in any doubt, we are here to help you.<br \/>\n\u2022 Above all, do not send any money.<br \/>\n\u2022 If you receive an unsolicited call about title changes, contact Royal Resorts or Interval Servicing. Title changes must always be handled through Interval Servicing, your membership services company.<\/p>\n<h3>Domain terminology<\/h3>\n<p>Always check the domain name. Here are some examples of third level domains used in Mexico for you to be aware of:<\/p>\n<p>.com.mx = Used by commercial entities<br \/>\n.net.mx = Internet providers<br \/>\n.org.mx = Non-governmental organizations (NGOs)<br \/>\n.edu.mx = Educational institutions<br \/>\n.gob.mx = Government ministries, departments and institutions<\/p>\n<p>Internationally, these generic Top-level Domains (gTLD) are the most commonly used and have the following definitions:<\/p>\n<p>.com = Commercial site<br \/>\n.net = Internet service company<br \/>\n.org = Non profit organization<br \/>\n.info = Information site<br \/>\n.biz = Business site<\/p>\n<p>Cyber crime is on the rise and hackers and scammers are more active than ever during the global pandemic. Take care when using the Internet. We recommend that you avoid disclosing your personal information on forums, blogs and other open media venues and participation in online referral schemes that ask you to send the names and details of friends. When you provide your contact information to others in order to rent, sell or lend your unit please ensure that it will be protected.<\/p>\n<\/div><\/section><\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>It is Royal Resorts policy to alert members of scams attempted by companies or individuals operating online.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[108],"tags":[],"class_list":["post-53555","post","type-post","status-publish","format-standard","hentry","category-october-2021"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Beware of suspicious offers from online companies - Blog<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.royalresorts.com\/blog\/october-2021\/beware-of-suspicious-offers-from-online-companies-3\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Beware of suspicious offers from online companies - 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