{"id":53158,"date":"2019-07-02T00:00:00","date_gmt":"2019-07-02T00:00:00","guid":{"rendered":"https:\/\/royalresorts.com\/blog\/important-news-about-a-new-timeshare-scam\/"},"modified":"2021-11-16T06:03:35","modified_gmt":"2021-11-16T06:03:35","slug":"important-news-about-a-new-timeshare-scam","status":"publish","type":"post","link":"https:\/\/www.royalresorts.com\/blog\/july-2019\/important-news-about-a-new-timeshare-scam\/","title":{"rendered":"Important news about a new Timeshare scam"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">It is Royal Resorts policy to alert members of possible scams attempted by companies or individuals operating online. On this occasion we would like to share reports received from Grand Residences owners about a company called The Brokerage Group LLC, which called or emailed them about their units.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This company appears to be operating out of New York. According to the letter we have seen the owner or member is asked to complete and return a form with details of their vacation ownership. Once this is done and if said membership is deemed qualified for resale they will then receive an offer from the assigned broker, in this case, someone called John Downey.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Royal Resorts has no business relationship with The Brokerage Group LLC or its representatives. We recommend that you do not engage with it or its representatives. Do not submit the membership information requested, and above all, do not send money if they mention a processing fee.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When such companies contact you via email or phone to offer unsolicited broker, resale, exchange or rental services and ask for cash in advance to cover \u201cadministrative fees\u201d, \u201cprocessing fees,\u201d \u201cguarantees\u201d or \u201cdeposits\u201d it is generally a good indication that they may not be genuine and if you pay it is very possible that you will not hear from them again.<\/span><\/p>\n<p><b>Protecting your personal information<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Royal Resorts has a rigorous privacy policy and is in full compliance with privacy laws. Our members\u2019 personal information is confidential and we do everything possible to protect it. We do not sell and have never sold personal information to third parties.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Always follow these steps if you receive a suspicious email or phone call:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2022<\/span>Check the source of the email if the company or individual claims to be associated with Royal Resorts. All Royal Resorts communications are sent from an official royalresorts.com email address, if this is not the case, then the email is not from Royal Resorts.<\/p>\n<p><span style=\"font-weight: 400;\">\u2022Disregard the email or phone call if money is requested in advance for resale or other timeshare-related services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2022Do not supply personal data or the contact details of friends if referrals are requested.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2022Do an online background check on the company to see if it is legitimate.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2022Ask Royal Resorts if you are in any doubt, we are here to help you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2022<\/span><span style=\"font-weight: 400;\">Above all, do not send any money.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We recommend that you avoid disclosing your personal information on forums, blogs and other open media venues and participation in Internet referral schemes that ask you to send the names and details of friends. When you provide your information to others in order to rent, sell or lend your unit please ensure that your information will be protected.\u00a0 <\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It is Royal Resorts policy to alert members of possible scams attempted by companies or individuals operating online. On this occasion we would like to share reports received from Grand Residences owners about a company called The Brokerage Group LLC, which called or emailed them about their units. This company appears to be operating out [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[74,99,110],"tags":[],"class_list":["post-53158","post","type-post","status-publish","format-standard","hentry","category-july-2019","category-news","category-resort-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Important news about a new Timeshare scam - Blog<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.royalresorts.com\/blog\/july-2019\/important-news-about-a-new-timeshare-scam\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Important news about a new Timeshare scam - Blog\" \/>\r\n<meta property=\"og:description\" content=\"It is Royal Resorts policy to alert members of possible scams attempted by companies or individuals operating online. 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