Originally from M\u00e9rida, capital of the state of Yucat\u00e1n, Angel Estrada studied tourism and after graduation moved to Canc\u00fan in search of work. He did his executive training at Royal Resorts in 1997 and two months later he was recruited to work at Pelican Resort Club on the island of St. Maarten as Operations Manager. After seven years in the Caribbean, he returned to Mexico and has been with Royal Resorts for a total of 19 years.<\/p>\n
In 2005, Angel was appointed to coordinate the opening of The Royal Haciendas and was the first Operations Manager at the brand new Riviera Maya resort. In 2009, he returned to Canc\u00fan as Executive Resort Operations Manager overseeing security, maintenance, housekeeping, social activities, the front desk and the day to day running of the resorts.<\/p>\n
Angel\u2019s principal responsibilities are to supervise standards, budget control, the execution of fixed asset and major repair projects, improving efficiency and quality, and guest services. His door is always open to members and guests and they can contact him by email; many members may have also seen him at the weekly First to Know meetings.<\/p>\n
\u201cMembers who haven\u2019t visited Royal Resorts for a couple of years may notice some changes, \u201c Angel says, \u201cIn 2015, we added pool lifts at the resorts for guests with mobility challenges and we now have pool and beach chairs for them too. We also added separate bathrooms at The Royal Sands and The Royal Cancun and are improving access ramps on the premises. In other developments, this year we are renovating the first 100 units at The Royal Sands and in the fall we will be replacing the terrace furniture at The Royal Islander, where we are also working on a new look for the resort lobby.\u201d<\/p>\n
Angel says he has two favorite resorts, \u201cThe Royal Haciendas, I was there from the beginning and saw it take shape and become the beautiful vacation hideaway it is today. I was involved in all the decision making on resort design and d\u00e9cor. And as a parent of two small children, I love the beach and family ambiance at The Royal Cancun.\u201d<\/p>\n
Angel adds, \u201cMy message to our members and guests is that we are always looking for ways to enrich their vacation experience and exceed their expectations.\u201d<\/p>\n
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Originally from M\u00e9rida, capital of the state of Yucat\u00e1n, Angel Estrada studied tourism and after graduation moved to Canc\u00fan in search of work. He did his executive training at Royal Resorts in 1997 and two months later he was recruited to work at Pelican Resort Club on the island of St. Maarten as Operations Manager. […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[38,53],"tags":[],"class_list":["post-52670","post","type-post","status-publish","format-standard","hentry","category-august-2016","category-employee-spotlight"],"yoast_head":"\r\n