Our commitment to enhancing your vacation experience and the service you receive from employees is ongoing and we are always looking for ways to reinforce training.
Staff attend receive specialized training, attend workshops and customer service sessions during the year. They take English classes to boost their language skills and are evaluated regularly, discussing areas of opportunity where there is room for improvement with their team leaders.
As part of your vacation planning you may want to go ahead and book your airport transfer with Thomas More Travel. Here is the link to the airport transport reservation form. http://www.royalresorts.com/app/forms/airport_transfers.aspx Take advantage of the special offer in effect for reservations made from February 1, 2016. Thomas More Travel offers shared and private transport […]