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Members Area

Welcome to the Members Area!

Check Announcements & News on a regular basis for updates from your resort. Consult the Membership Services section of this site to find information on the ways in which you can use your villa and use quick links to request internal exchanges, submit your unit to the rental program or inquire about your club service fee or loan balance.

If you need to update your address and change your personal contact information you may also do so by using the online forms. We invite you to visit the Member Forum to chat with other members and browse through our Frequently Asked Question.

Grand Residences just became No. 1 hotel in the Riviera Maya on Trip Advisor New

August, 2014

Breaking news! Members of Trip Advisor, the world’s largest online travel community, have rated Grand Residences Riviera Cancun® as the No. 1 Hotel in the Riviera Maya beating a field of 350 hotels

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New REFINE All-Inclusive Member Rates New

August, 2014

Taking into account feedback received from many members, we are happy to announce that

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Important News about US Dollar Traveler’s Checks

August, 2014

For those of you who still use traveler’s checks when vacationing in Mexico, we would like to inform you that Royal Resorts is no longer accepting US dollar traveler’s checks.

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Grand Residences, a “Room with a View”

August, 2014

Grand Residences continues to receive rave reviews. This time it’s the turn of Elite Traveler, which has included Suite 128, a two-bedroom, ground floor beachfront unit, in its “Top 101 Suites in the World”

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Trip Advisor Favorites

August, 2014

Grand Residences is steadily climbing the list of Riviera Maya hotels on Trip Advisor. Already No. 1 in Puerto Morelos, our latest property and member of The Leading Hotels of the World luxury collection is now No. 3

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First Baby Turtles of the Season

August, 2014

The sea turtle nesting season is heating up and the tally of nests in the corrals at The Royal Sands and The Royal Caribbean stands at 102 with 11,607 eggs. The eggs at the beginning of the season are now hatching.

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The Royal Haciendas Summer Show

August, 2014

There is a special summer event every Wednesday evening in your Riviera Maya resort during week 30, 31 and 32. The fun starts at 7 p.m. on the stage in Phase II

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New Timeshare Fraud Alert

August, 2014

We have warned you in the past about fraudulent resale companies and we would like to draw your attention to a new scam. This time it involves someone going by the name of

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Royal Resorts now accepts American Express

July, 2014

We know that many members prefer to pay their Club Bill

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First Turtles of the Season

July, 2014

We are happy to report that the first turtles of the season

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Grand Residences Awarded the Distintivo H

July, 2014

Grand Residences joins the Royal Resorts as proud holders of the prestigious Distintivo H

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Three Cancun Beaches Awarded the Blue Flag

July, 2014

Three of Cancún’s public beaches Playa Delfines

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Royal Resorts Foundation’s Mission Continues

July, 2014

Thanks to the generosity of members, guests and employees

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Take Care when Applying Sunscreen

July, 2014

Here’s a safety tip for your next Royal Resorts vacation

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Important Information for The Royal Mayan Members

May, 2014

Royal Mayan Residual Rights Payments.

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Alamo Rent a Car at Royal Resorts

May, 2014

We would like to inform you that as of June 1, 2014, Alamo will be offering car rental services at Royal Resorts.

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Check out our New Video Gallery

May, 2014

We have added a new video gallery here in your Members Area and we hope that you’ll take a look at it and browse through the videos produced by the Royal Channel, our in-house TV station.

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Read more past news

Archive 2014 »
Archive 2013 »
Archive 2012 »