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Members Area

Welcome to the Members Area!

Check Announcements & News on a regular basis for updates from your resort. Consult the Membership Services section of this site to find information on the ways in which you can use your villa and use quick links to request internal exchanges, submit your unit to the rental program or inquire about your club service fee or loan balance.

If you need to update your address and change your personal contact information you may also do so by using the online forms. We invite you to visit the Member Forum to chat with other members and browse through our Frequently Asked Question.

Owner Loans now processed by Interval Servicing New

October, 2014

Starting on November 3, 2014, members from the Royal Resorts in Mexico and the Royal Resorts Caribbean can contact Interval Servicing to process their Owner Loans.

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Grand Residences wins Travel Weekly Silver Magellan award New

October, 2014

The accolades continue for our latest luxury property. Following hard on the heels of its No. 1 rating in the Trip Advisor list of 350 Riviera Maya hotels, Grand Residences has now scooped up a prestigious Silver Magellan award from Travel Weekly...

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New activities at The Royal Cancun and The Royal Haciendas New

October, 2014

We have some great new activities lined up for members and guests at The Royal Cancun and The Royal Haciendas.

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More benefits added to Royal Resorts Signature Club New

October, 2014

A variety of additional Signature Club benefits have been rolled out for Signature Club members in recent months and several more exciting options will soon be unveiled.

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Botanical garden planted at The Royal Cancun New

October, 2014

The beautiful gardens at The Royal Cancun will now be further enhanced by the addition of a botanical garden that is being created in the courtyard behind Building 6.

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Latest Turtle Season News New

October, 2014

Turtle season statistics released on October 15 reveal that our Royal Resorts sea turtle guardians have protected 248 nests and 28,450 eggs at The Royal Sands, The Royal Caribbean and The Royal Islander.

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Royal Resorts Foundation News New

October, 2014

Thanks to the generous support of members, guests and Royal Resorts staff, donations to the Royal Resorts Foundation stood at US$136,540 by the end of September. The goal is to reach US$165,000 by year-end.

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Puerto Morelos bird watching trip New

October, 2014

For members who are interested in bird watching, we have some good news about the Puerto Morelos dawn birding trip available through Thomas More Travel.

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PGA Golf in the Riviera Maya in November New

October, 2014

Golfers visiting us from November 10 to 16 may be interested in taking in some PGA action during their stay. El Camaleon Golf Club at MayaKoba is hosting the OHL Classic, Mexico’s only PGA Tour event.

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Additional clarification about the new membership cards.

September, 2014

These membership cards are associated with an upgrade in key card technology that was implemented at the Cancun resorts several years ago

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Pool lift and beach wheelchair at The Royal Cancun

September, 2014

To enhance the vacation experience of members and guests with mobility challenges, a portable swimming pool lift and

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Distintivo H for Captain’s Cove, Tradewinds and Grand Residences

September, 2014

For the second year running Captain’s Cove has scooped up the prestigious Distintivo H award

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Royal Golf

September, 2014

Great news for Royal golfers, Cancun’s latest golf course, Puerto Cancun has signed up to our golf program

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Grand Residences just became No. 1 hotel in the Riviera Maya on Trip Advisor

August, 2014

Breaking news! Members of Trip Advisor, the world’s largest online travel community, have rated Grand Residences Riviera Cancun® as the No. 1 Hotel in the Riviera Maya beating a field of 350 hotels

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New REFINE All-Inclusive Member Rates

August, 2014

Taking into account feedback received from many members, we are happy to announce that

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Important News about US Dollar Traveler’s Checks

August, 2014

For those of you who still use traveler’s checks when vacationing in Mexico, we would like to inform you that Royal Resorts is no longer accepting US dollar traveler’s checks.

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New Timeshare Fraud Alert

August, 2014

We have warned you in the past about fraudulent resale companies and we would like to draw your attention to a new scam. This time it involves someone going by the name of

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Royal Resorts now accepts American Express

July, 2014

We know that many members prefer to pay their Club Bill

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Take Care when Applying Sunscreen

July, 2014

Here’s a safety tip for your next Royal Resorts vacation

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Important Information for The Royal Mayan Members

May, 2014

Royal Mayan Residual Rights Payments.

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Check out our New Video Gallery

May, 2014

We have added a new video gallery here in your Members Area and we hope that you’ll take a look at it and browse through the videos produced by the Royal Channel, our in-house TV station.

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Read more past news

Archive 2014 »
Archive 2013 »
Archive 2012 »