1-888-838-7842

Contact Us

Webcams

Live Chat

Member Login

Spanish

Members Area

Welcome to the Members Area!

Check Announcements & News on a regular basis for updates from your resort. Consult the Membership Services section of this site to find information on the ways in which you can use your villa and use quick links to request internal exchanges, submit your unit to the rental program or inquire about your club service fee or loan balance.

If you need to update your address and change your personal contact information you may also do so by using the online forms. We invite you to visit the Member Forum to chat with other members and browse through our Frequently Asked Question.

New Membership cards now available New

September, 2014

We would like to give you a membership card update. The new cards for the Cancun resorts are now available and can ordered from Interval Servicing Co.

Read more »

Pool lift and beach wheelchair at The Royal Cancun New

September, 2014

To enhance the vacation experience of members and guests with mobility challenges, a portable swimming pool lift and

Read more »

Bicycles now available at The Royal Haciendas New

September, 2014

Members at The Royal Haciendas who like to keep fit have a new option to enjoy during their vacation

Read more »

Distintivo H for Captain’s Cove, Tradewinds and Grand Residences New

September, 2014

For the second year running Captain’s Cove has scooped up the prestigious Distintivo H award

Read more »

Turtle News New

September, 2014

The latest update from the Royal Resorts turtle team is that there are now 193 turtle nests in the corrals

Read more »

Royal Golf New

September, 2014

Great news for Royal golfers, Cancun’s latest golf course, Puerto Cancun has signed up to our golf program

Read more »

Live Music at Hacienda Sisal New

September, 2014

Try Every Tuesday and Thursday at 7:30 p.m. diners can enjoy a selection of Mexican music

Read more »

Grand Residences just became No. 1 hotel in the Riviera Maya on Trip Advisor New

August, 2014

Breaking news! Members of Trip Advisor, the world’s largest online travel community, have rated Grand Residences Riviera Cancun® as the No. 1 Hotel in the Riviera Maya beating a field of 350 hotels

Read more »

New REFINE All-Inclusive Member Rates New

August, 2014

Taking into account feedback received from many members, we are happy to announce that

Read more »

Important News about US Dollar Traveler’s Checks

August, 2014

For those of you who still use traveler’s checks when vacationing in Mexico, we would like to inform you that Royal Resorts is no longer accepting US dollar traveler’s checks.

Read more »

New Timeshare Fraud Alert

August, 2014

We have warned you in the past about fraudulent resale companies and we would like to draw your attention to a new scam. This time it involves someone going by the name of

Read more »

Royal Resorts now accepts American Express

July, 2014

We know that many members prefer to pay their Club Bill

Read more »

Royal Resorts Foundation’s Mission Continues

July, 2014

Thanks to the generosity of members, guests and employees

Read more »

Take Care when Applying Sunscreen

July, 2014

Here’s a safety tip for your next Royal Resorts vacation

Read more »

Important Information for The Royal Mayan Members

May, 2014

Royal Mayan Residual Rights Payments.

Read more »

Alamo Rent a Car at Royal Resorts

May, 2014

We would like to inform you that as of June 1, 2014, Alamo will be offering car rental services at Royal Resorts.

Read more »

Check out our New Video Gallery

May, 2014

We have added a new video gallery here in your Members Area and we hope that you’ll take a look at it and browse through the videos produced by the Royal Channel, our in-house TV station.

Read more »

Read more past news

Archive 2014 »
Archive 2013 »
Archive 2012 »