Guest Services & Amenities

Restaurants & Bars

Dine at a different Royal Resorts restaurant every night, there’s plenty to tempt your taste buds, from Mexican favorites to fresh seafood, juicy steaks and International classics, in a variety of enchanting settings.
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The Spa

Seek sanctuary at the Royal Resorts Spa and pamper body and soul with an exclusive collection of facials, body wraps and massages designed to relax, soothe and rejuvenate your skin.
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Fitness Center

Stick to your daily workout at the Royal Resorts Fitness Centers. In four different locations, they all have the latest cardiovascular equipment and weights.
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Activities & Sports

Join in the fun at Royal Resorts. Visit the Activity Centers to see the sports, games, crafts and competitions on offer for children and adults, play a game of tennis, go snorkeling and even try your hand at sailing.
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Gift Shops

Need an extra swimsuit or sandals, sunglasses and a hat or are you looking for colorful Mexican arts and crafts to take home as souvenirs? Visit La Paloma Gift Shop at The Royal Sands and The Royal Caribbean.
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The Royal Market

With a store in all six resorts, The Royal Market takes care of all your supermarket needs and offers a variety of convenient services so that you can make the most of your vacation time. You can even start your vacation shopping online before your trip.
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Special Events

Are you thinking about getting married in the Mexican Caribbean or do you have a birthday, anniversary or other special event coming up? The Royal Resorts Wedding & Events Coordinator will plan your day to perfection.
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Tours & Water Sports

The Mexican Caribbean is the gateway to a world of attractions, get ready to experience them all, from diving the world’s second longest coral reef and exploring ancient Mayan palaces to visiting offshore islands and embarking on your own jungle adventure.
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Golf

The Mexican Caribbean is on the way to becoming a world-class golf destination with a host of magnificent courses in Cancun and the Riviera Maya designed by some of the PGA’s most famous players.
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Airport Transfers

Shared and private transport from the airport to the five Royal Resorts in Cancun and The Royal Haciendas in the Riviera Maya is available from Thomas More Travel, the in-house travel agency. Advance reservations are required.

Click here for further information and online bookings

Inter-Resort Shuttle

Use the inter-resort bus service to enjoy the facilities at all five Royal Resorts in Cancun, dinner at Captain's Cove and Hacienda Sisal or the live entertainment at Pancho & Willy’s Bar next to Captain’s Cove. The shuttle is free and there are buses at regular intervals throughout the day and into the evening. There is no service on Saturday. Vehicles are equipped with ramps for wheelchair access.
Complimentary shuttle transport from The Royal Haciendas to Playa del Carmen is also available during the day until 6:30 p.m. Advance reservations required.

Cakes

If someone you know will be celebrating a special day while in Cancun, why not order a cake for them online.
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Gift Certificates

These certificates can be credited to the club bill at check out which means that the recipients can apply it to a meal, a spa treatment, a tour or to any of the many other activities and services the clubs offer.
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