1-888-838-7842

Contact Us

Webcams

Careers

Member Login

Español

Our Resorts
Grand Residences
Ideally situated between Cancun and Playa del Carmen, within a half hour from the Cancun International Airport, Grand Residences is a tranquil enclave protected by the National Marine Park in the front yard and a broad ecological sanctuary in the backyard.
Guest Services & Amenities
REFINE Packages
Royal Resorts is pleased to present the REFINE Package Collection, an exclusive selection of experiences and activities designed to enrich your vacation.
Read more »

The Spa
Seek sanctuary at the Royal Resorts Spa and pamper body and soul with an exclusive collection of facials, body wraps and massages designed to relax, soothe and rejuvenate your skin.
Read more »

Fitness Center
Stick to your daily workout at the Royal Resorts Fitness Centers. In four different locations, they all have the latest cardiovascular equipment and weights.
Read more »

Activities & Sports
Join in the fun at Royal Resorts. Visit the Activity Centers to see the sports, games, crafts and competitions on offer for children and adults, play a game of tennis, go snorkeling and even try your hand at sailing.
Read more »
Tours & Water Sports Our Recomendations
Gift Shops
Need an extra swimsuit or sandals, sunglasses and a hat or are you looking for colorful Mexican arts and crafts to take home as souvenirs?
Read more »

The Royal Market
With a store in all six resorts, The Royal Market takes care of all your supermarket needs and offers a variety of convenient services so that you can make the most of your vacation time.
Read more »

Special Events
The Royal Resorts Wedding & Events Coordinator will plan your day to perfection.
Read more »

Home » Contact Us

Contact Us

This section was designed with your needs in mind; we hope that you will find it useful. Of course, you are welcome to contact us directly and we will do our best to help you.

At Royal Resorts we welcome your feedback and will do our best to answer your questions and address your concerns. Please use this form to tell us about your experience and a Customer Services representative will contact you shortly.

Thank you for your patience.

The personal and/or sensitive information requested is utilized to provide the user with the required service. The privacy of your information is protected under the guidelines of the Privacy Policy of the Company and as mandated by law. The use of this site is subject to unconditional acceptance by the user of the terms and conditions specified in our Privacy Policy.